Ace Inn Matsumoto

Property class: 3

Choose dates to view prices

Close to Matsumoto Castle, Ace Inn Matsumoto provides amenities like a free breakfast buffet and dry cleaning/laundry services. Stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Single Room, Non Smoking

A hotel room with a bed, a desk with a computer, a television, and a window with curtains.

Single Room, Non Smoking

8.2 out of 10
Very good
(22 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Single Room, Smoking

A hotel room with a bed, a desk with a computer, a television, and a window with curtains.

Single Room, Smoking

8.0 out of 10
Very good
(16 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Semi Double Room, Smoking

A hotel room with a bed, a desk with a television, a window with curtains, and a lamp.

Semi Double Room, Smoking

8.0 out of 10
Very good
(3 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Semi Double Room, Non Smoking

A hotel room with a bed, a desk with a television, a window with curtains, and a lamp.

Semi Double Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Twin Room, Non Smoking

A hotel room with a bed, a desk, a chair, a small table, a kettle, a TV, and a window with curtains.

Twin Room, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Single Room-Non Smoking

A small, neatly arranged hotel room with a single bed, a desk with a lamp, and a window with curtains.

Single Room-Non Smoking

  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Single Room-Smoking

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Single Room-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Semi Double Room-Smoking

Desk, blackout drapes, iron/ironing board (on request), WiFi (free)

Semi Double Room-Smoking

  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

About the neighborhood

Located in Matsumoto, Ace Inn Matsumoto is connected to a rail/subway station. Yatsugatake-Chushinkogen Quasi-National Park and Chubu-Sangaku National Park reflect the area's natural beauty and area attractions include Matsumoto Performing Arts Center and Matsumoto Music Culture Center. Lala Matsumoto and Daio Wasabi Farm are also worth visiting. Spend some time exploring the area's activities, including hot springs. Visit our Matsumoto travel guide
Map
Fukashi 1-1-3, Matsumoto, Nagano-ken, 390-0815

What's nearby

  • A room with a fireplace, a mirror, and a display of various clocks.
    Matsumoto Timepiece Museum
    6 min walk - 0.5 km
  • A building facade with large red and blue polka dots, a butterfly sculpture, and a dog sculpture.
    Matsumoto Scale Museum
    10 min walk - 0.9 km
  • A modern building with a glass facade, illuminated interior, and a tree in front.
    Matsumoto Performing Arts Center
    12 min walk - 1.0 km
  • A traditional Japanese castle with multiple tiers, surrounded by autumn foliage and a stone bridge.
    Matsumoto Castle
    12 min walk - 1.1 km
  • A building with a red and white polka dot facade, large colorful sculptures, and a blue and yellow animal sculpture.
    Matsumoto City Museum of Art
    13 min walk - 1.1 km

Getting around

  • Matsumoto Station
    11 min walk
  • Shin Shimashima Station
    22 min drive
  • Shinshu - Matsumoto Airport (MMJ)
    10 min drive

Restaurants

  • マクドナルド
    2 min walk
  • 榑木野 駅舎店
    1 min walk
  • 榑木川
    3 min walk
  • 珈琲美学 アベ
    3 min walk
  • からあげセンター 駅前営業所
    2 min walk

About this property

Ace Inn Matsumoto

  • Hotel near Matsumoto Castle
  • Ace Inn Matsumoto provides amenities like a free breakfast buffet and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • Bike rentals, self parking (surcharge), and an elevator
    • A 24-hour front desk, free newspapers, and a front-desk safe
    • A computer station, a vending machine, and luggage storage
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 158 rooms feature comforts such as air conditioning, as well as amenities like free WiFi.
  • More amenities include:
    • Bathrooms with deep soaking tubs and bidets
    • Refrigerators, desks, and phones

Similar properties

Reception
Toyoko Inn Matsumoto-eki Higashi-guchi
Matsumoto
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Parking available
8.4 out of 10, Very good, 575 reviews
The price is AED 201
AED 223 total
23 Sep - 24 Sep
Toyoko Inn Matsumoto-eki Higashi-guchi
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 3:00 PM to 10:00 AM (JPY 2,200 per night)
  • Covered self parking on site (JPY 1,200 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: JPY 1200.00 per night (in/out privileges)
  • Nearby parking fee: JPY 2200 per night (328 ft away; open 3:00 PM to 10:00 AM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Ace Inn Matsumoto pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 1200.00 per night.

What time is check-in at Ace Inn Matsumoto?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Ace Inn Matsumoto?

Check-out is at 10 AM.

Where is Ace Inn Matsumoto located?

Located in the heart of Matsumoto, this hotel is within 1 mi (2 km) of Jorinji Temple and Matsumoto Castle. Matsumoto Timepiece Museum and Fukashi Shrine are also within 10 minutes. Matsumoto Station is 11 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Ace Inn Matsumoto Reviews

8.2

Very Good

8.2

Cleanliness

9.2

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 251 out of 724 reviews
Rating 8 - Good. 305 out of 724 reviews
Rating 6 - Okay. 136 out of 724 reviews
Rating 4 - Poor. 24 out of 724 reviews
Rating 2 - Terrible. 8 out of 724 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room . Staff very helpful and respectful. Breakfast choices were excellent. If I went to Matsumoto agin I would happily stay at Ace Inn
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, great value. Excellent location.
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value stay

Our 1 night stop whilst passing through Matsumoto was best described as great value. Perfectly located next to train and bus stations, rooms relatively spacious and beds were comfy. Free breakfast included was also great
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price with free hot breakfast and free ticket and shuttle to 4 star Hot spring hotel Great deal ! I’ll recommend this hotel
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location and good breakfast included

great location and good breakfast included. coffee and apple juice are available all day at the lobby. draw back could be the air conditioner that cannot be adjust and the room is a bit old.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionists and cleaners are friendly and professional even I cant speak Japanese. It is very clean and they provide free access to a nice Onsen in the evening.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, just right next to main station for both bus and train. Many restaurants nearby. Overall is worthwhile the price. Highly recommended.
Verified review

6/10 Okay

The hotel provides free parking, but is on the other building which is about a few minutes walk from the hotel. Room is small. The complimentary breakfast was a bonus
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
MY ROOM WAS SMALL, BUT IT WAD OK FOR ONE NIGHT IN MATSUMOTO. EVERYTHING WAS MAINTAINED WELL BUT NEEDS UPDATE. STAFF WAS VERY HELPFUL AND POLITE. BREAKFAST WAS MEDIOCRE BUT WE PAID VERY LOW RATE SO COULD NOT EXPECT GOURME FOOD. WE RECOMMENDED THIS HOTEL.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Disliked: Cleanliness
Convenient for public transport and the castle was within walking distance. Unfortunately i was given a smoking room which stank like an old ashtray. The room was heavily nicotine stained and even after using freshner it still smelt.the Free breakfast was limited in choice and not topped up, so first in best selection. The staff are friendly and helpful and i will stay here again but i will specify a non smking room.
Stayed 4 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Basic but clean room, dedicated staff to serve customer needs
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for an overnight stay
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

Good location
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Old but clean and breakfast was free. Very convenient from train station and walking distance from castle.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
good
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cost performance.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
reasonable, nice,easy to use.
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Disliked: Amenities
It's a Inn. Just aplace to shower & sleep. Nothing fancy.
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good business hotel

Very nice business hotel. Better than expected. Located next to the station and only 1k from the castle. They also have much larger rooms for a small extra fee. We could even ship our luggage from the hotel to Kyoto (2 days).. Always coffee and tea. Okay breakfast, mostly Japanese but also many kinds of tasty bread.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good but I got a smoking room when I wanted a non smoking one
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
no AC open window, dirty, old, light at dresser made the entire room warm and unbearable. I complained to front desk and someone came in telling us opening windows. We stayed on 2nd floor facing street and it was noisy. Whenever we put the room card in, the light generated extra heat inside the room and we had to constantly remove the card to cool down the room. We had a restless night there.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
遅くのチェックインにご対応お世話になりました
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

駅に近い。朝食付き6：30からやっているので朝早くから行動できる。無料のコーヒーがあって嬉しい。部屋にお茶が欲しかった
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
昨年夏も北アルプス登山からの帰りに宿泊、立地、スタッフ、清潔な客室、そして特に朝食は和食のみでなく各種美味しいパンが用意されていて、全体的に大満足でしたので、今年もエースイン松本に決めました。　来年も是非泊まりたい。
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

朝のサラダのキャベツ 新鮮でなかった（ ; ; ）
Stayed 1 night in Apr 2026