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Shirahone Onsen Tsuruya Ryokan

3.0 star property
Ryokan with free breakfast, in the vicinity of Mount Yake

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Photo gallery for Shirahone Onsen Tsuruya Ryokan

Hot springs
Hot springs
Japanese Style Room, Shared Bathroom with Private Toilet, Main Building, River View | In-room safe, desk
Japanese Style Room, Private Bathroom, New Building, River View | In-room safe, desk
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

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Showing 3 of 3 rooms

View all photos for Japanese Style Room, Shared Bathroom with Private Toilet, Main Building, River View

Japanese Style Room, Shared Bathroom with Private Toilet, Main Building, River View | View from room

Japanese Style Room, Shared Bathroom with Private Toilet, Main Building, River View

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Bidet
Daily housekeeping
In-room safe
Desk
  • 15 sq m
  • River view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room, Private Bathroom, New Building, River View

Japanese Style Room, Private Bathroom, New Building, River View | In-room safe, desk

Japanese Style Room, Private Bathroom, New Building, River View

Highlights

Air conditioning
Refrigerator
LCD TV
Bidet
Shower/tub combination
Deep soaking bathtub
Hair dryer
Private bathroom
  • 18 sq m
  • River view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Traditional Twin Room, Non Smoking, River View

Traditional Twin Room, Non Smoking, River View | In-room safe, desk

Traditional Twin Room, Non Smoking, River View

Highlights

Air conditioning
Refrigerator
LCD TV
Hair dryer
Bidet
Daily housekeeping
In-room safe
Desk
  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Map
4202-6 Shirahone Onsen Azumi, Matsumoto, 390-1515

What's nearby

  • Mt. Norikura Snow Resort - 13 min drive - 7.5 km
  • Hirayu Onsen - 14 min drive - 16.1 km
  • Taisho Pond - 15 min drive - 16.1 km
  • Kappa Bridge - 21 min drive - 20.7 km
  • Shinhotaka Ropeway - 35 min drive - 37.4 km

Getting around

  • Shin Shimashima Station - 40 min drive

Restaurants

  • ‪三本滝レストハウス - ‬21 min drive
  • ‪レストランやまぼうし - ‬16 min drive
  • ‪レストラン乗鞍 - ‬16 min drive
  • ‪グレンパークさわんど - ‬5 min drive
  • ‪平湯民俗館 - ‬15 min drive

About this property

Shirahone Onsen Tsuruya Ryokan

Ryokan near Hirayu Waterfall
Located close to Alpes Street Hotsprings and Mount Norikura, Shirahone Onsen Tsuruya Ryokan provides free breakfast (local cuisine) and an indoor mineral hot spring (onsen). Treat yourself to a massage or other spa services. Stay connected with free WiFi in public areas.
Additional perks include:
  • Free self parking
  • Hot springs on site, a 24-hour front desk, and a vending machine
Room features
All guestrooms at Shirahone Onsen Tsuruya Ryokan feature comforts such as air conditioning, in addition to amenities like safes.
More amenities include:
  • Bidets, free toiletries, and hair dryers
  • Refrigerators, daily housekeeping, and desks

Languages

Japanese

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8.6 out of 10, Excellent, 37 reviews
The price is AED 1,011
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 8:30 AM

Things to do

  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Turndown service

Spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age: 13

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Shirahone Onsen Tsuruya Ryokan Matsumoto
Shirahone Onsen Tsuruya Matsumoto
Shirahone Onsen Tsuruya
Ryokan Shirahone Onsen Tsuruya Ryokan Matsumoto
Matsumoto Shirahone Onsen Tsuruya Ryokan Ryokan
Ryokan Shirahone Onsen Tsuruya Ryokan
Shirahone Onsen Tsuruya
Shirahone Onsen Tsuruya Ryokan Ryokan
Shirahone Onsen Tsuruya Ryokan Matsumoto
Shirahone Onsen Tsuruya Ryokan Ryokan Matsumoto

Frequently asked questions

Is Shirahone Onsen Tsuruya Ryokan pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Shirahone Onsen Tsuruya Ryokan?

Self parking is free at this property.

What time is check-in at Shirahone Onsen Tsuruya Ryokan?

Check-in start time: 3 PM; Check-in end time: 6 PM. Late check-in is available during limited hours.

What time is check-out at Shirahone Onsen Tsuruya Ryokan?

Check-out is at 10 AM.

Where is Shirahone Onsen Tsuruya Ryokan located?

Situated in Matsumoto, this ryokan is within 12 mi (20 km) of Mount Yake, Kappa Bridge, and Mount Norikura. Alpes Street Hotsprings and Hirayu Waterfall are also within 12 mi (20 km).

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Shirahone Onsen Tsuruya Ryokan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 12 out of 21 reviews
Rating 8 - Good. 6 out of 21 reviews
Rating 6 - Okay. 2 out of 21 reviews
Rating 4 - Poor. 1 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

8.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10

野天風呂も清潔で、趣きが良かった
Stayed 1 night in Aug 2020

10/10

ご飯が美味しかった。温泉も良かった♨️です。ありがとうございます😊
Stayed 1 night in Aug 2020

10/10

たてものは古いが、温泉、スタッフ、清潔感があって良かった。スタッフが、優しく丁寧でした。
Stayed 1 night in Aug 2020

10/10

Stayed 1 night in Sep 2019

8/10

従業員さんたちが親切で最高でした。
Stayed 1 night in Aug 2019

4/10

Stayed 1 night in Aug 2019

10/10

川辺にある素敵なホテルです お湯が最高でした 1歳と5歳の子供連れでしたが 子供達も大人も まったり しっぽり ゆっくりできました 夕食 朝食ともにとても美味しく大満足 施設は少々改善の余地もあるかもしれませんが あの山奥の細い道を抜けたところの秘湯なので 十分贅沢かと思います お部屋も綺麗で 女性用アメニティも お部屋にも浴場にも揃っていて嬉しかったです 駐車場までお迎え お見送りをしていただいたり 細やかな気配り、心遣い、おもてなしをしていただきました 素敵な夏の思い出ができました
Stayed 1 night in Aug 2019

8/10

豪華ではないが、清潔でお湯がとて良かった
Stayed 1 night in Aug 2019

10/10

Stayed 1 night in Jul 2019

8/10

Stayed 1 night in Jul 2019

10/10

Stayed 1 night in Jun 2019

10/10

別所温泉宿泊は2度目、今回の玉屋旅館は素晴らしいです。前日に白骨温泉に泊まりましたが、こちらはがっかりで期待していなかったのですが、部屋はきれい、受付もよく、料理も口うるさい母も絶賛でした。又泊まりたい宿です。
Stayed 1 night in Jun 2019

10/10

Stayed 1 night in Nov 2018

10/10

よいお湯、よい宿でした。泉質がよくて、体がポカポカに。3日入れば風邪をひかない、といわれるそうですが、なるほど。ベッドの部屋に泊まりました。新しいお部屋で、ゆったりしていて、おちつける和のしつらえ。広い窓の外は原生林で、川の音が聞こえて、癒されました。食事は少なめで、私にはちょうどよく、イワナが美味しかった！ 何より、宿の人たちのホスピタリティがすばらしかった。みな親切でフレンドリーで、来てよかった。宿まで、すれ違えないほど細い道は、わずかでした。でも、日暮れ前に到着することを勧めます。
Stayed 1 night in Oct 2018

6/10

とても卑怯な温泉でお湯はとても良かったです それに上高地に行くのに10分位で行けて とても便利でした
Stayed 1 night in Aug 2018

8/10

外観や雰囲気、社員さんは明るく感じが良かったです。部屋が旧館でしたが、ベランダが汚くて蜘蛛がいたりして、廊下のシミが多いのも残念でした。食事は美味しかった‼️ でも、三人で泊まったのに、洗面所のコップが2こしかありませんでした。
Stayed 1 night in Aug 2018

8/10

這是一家只有九間客房的傳統風情溫泉飯店，飯店有些老舊，但是房間很乾淨。位於深山中一天只有一班來回的車，並不容易到達，晚上很寂靜。飯店服務人員的英文並不好，但是很友善、有禮貌。白骨溫泉水非常有特色，餐飲屬於鄉間料理。
Stayed 1 night in May 2018
This review was submitted before 2018 and has not been verified.

10/10

酒店有懂流利英語的服務員，位置亦容易找到，不過因為酒店位置在斜路上面，如拉著大型手提行李會有點吃力，但服務質很好，值得再入住
This review was submitted before 2018 and has not been verified.

6/10

従業員の対応はとても良い。
This review was submitted before 2018 and has not been verified.

10/10

湯質の良い温泉でした。スタッフの対応も丁寧にして頂いて、良い骨休めになりました。是非お勧めの旅館です。
This review was submitted before 2018 and has not been verified.

8/10

A typical onsen ryokan with cozy and clean guest rooms. The onsen facilities might not be at those top notch level and a bit worn, but the quality of foods offered was absolutely excellent and fantastic