Mauá Vacations

"El hotel es simple, tiene un desayuno bien pobre, está en la terminal 1, hay que ir en carro porque casi todos los vuelos son de la terminal 2, así que es como salir del aeropuerto, no se puede ir caminando de una terminal a la otra , es lejos. Hay que llamar al teléfono del hotel para que manden el transfer q recogerte, si no tienes numero de Brasil es difícil llamar, no hay opción de WhatsApp o reservar antes. Muchas habitaciones no tienen ventanas."

"Staff was helpful and friendly. Held on to our bags prior to check in so we could tour Rio. The same thing on checkout. Dining staff was friendly and helpful. If speaking English to staff other than front desk, it is helpful to have a translator app. Everyone was friendly. Ubers reasonable to tourist spots."

"El cuarto estaba muy limpio pero tuve un problema con la alarma de incendio de mi cuarto que se activaba por la noche y las empleadas se molestaron porque bajé a pedirles que lo Arreglaran estuve dos días con ese problema y esperando para que me cambiaran de cuarto dos días que casi no pude dormir por el ruido"

"The staff was amazing and the breakfast had a variety of options. The only down side is that we woke up and noticed that there was mold on the window wall."

"The hotel was great except we were given a room with a the view that we had paid for. At the checkout, when asked, we were told that we should have asked at the checkout in, which makes no sense. The top floors are not blocked by the shorter buildings across. The elevator buttons were also flaky. They light up after the card scanned, and then they would go off. That happened half of the time. Otherwise, a great hotel in a great location and we had a great time."

" This hotel had many wonderful reviews, which is why my boyfriend and I decided to stay here. Unfortunately, our experience was not what we expected. When we first entered the room, we immediately noticed several issues. The air conditioner was leaking water onto the floor, the restroom had no fan, and there were no small towels for bathing. The room itself was also very small. Another inconvenience was that there was no iron in the room—the iron and ironing board are located on the 10th floor,...