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"Can't fault the hotel, WiFi was strong, TV worked, shower was great, Aircon was great, beds were very comfortable, it was clean and best location for MK Marathon weekend! Honestly can't fault it and waiting to book again for next year"

"Convenient and well priced accommodation. The room was clean and very comfortable. Plenty of hot water in the shower. There was parking near each accommodation block. The lift wasn't working in the Heron building. There is a covered walkway from there to the main building where food is served. Signage is not brilliant, especially when you arrive in Heron building from the main building (no signs to direct you to the lift or stairs, no indication that numbers starting 100 are upstairs on first floor). It would have helped if reception staff had explained things a little more, but they seemed more used to dealing with repeat guests."

"Super fast and friendly check in courtesy of Mark. A great stay."

"The staff were friendly but the room was very poor. It was very dated, small and in need of a huge renovation. The carpet was dirty and there were lots of marks or the furniture and walls. It was clean on the surface but I don’t think it had been deep cleaned for some time. The amenities were also poor."

"Clean room, good ammenities all round lovely stay "

"We arrived on 2/5, everyone of the staff are so friendly and couldn’t do enough for you, explained everything to you , the rooms are big , aswell as the bed!! Comfy , everything you want in a room was in! Breakfast was so organised and plenty of, so you don’t go hungry , it was amazing , derek (staff) was a joy to chat too, funny with our granddaughter With his jokes ! My granddaughter went swimming ! I cannot fault anything with this hotel , but I will be using this hotel everytime I come to Hemel Hampstead it’s a 6 ⭐️ for me !"

"Can't speak highly enough of my stay here. The staff were incredibly friendly and helpful, I didn't get the name of the guy at the counter but he helped sort out a cot for my daughter as well as a mini-fridge, really felt he went the extra mile. Room itself was quiet and clean and in great condition. My only small complaints (and this is minor stuff): breakfast is just ok, when you get out of bed in the night there is a light that turns on automatically - I saw elsewhere in the reviews that people liked this but I like my room dark so I would this quite annoying, it would be good if there was an option to swtich it off (this may exist and I just missed it). Overall though great stay and I would not hesitate to reccommend staying here."

"Been to a few hotels in the area and I can't lie this was by far the best. Located right next to the mall so everything I needed was a walk away, the ambience was simply amazing. And the staff were amazing seriously, these guys give above and beyond a new meaning. Paticularly, a receptionist named Sab or Sabia (sorry I'm not good with names) but she was warm, polite and incredibly helpful to us throughout our stay. If I should ever visit luton again, I'll definitely be seeking their facility. She may not read this but it needs to be said, thanks for all your help Sabia.🙏"

"Best buffet breakfast by far. Goodnight sleep lovely bed. Staff friendly and attentive. "