Free continental breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
Coffee and tea in common areas
Snack bar/deli
Things to do
Outdoor pool
TV in common areas
Family friendly
In-room crib
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Multilingual staff
Business services
24-hour business center
Outdoors
Outdoor furniture
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (49 inch wide door)
Wheelchair accessible (may have limitations)
More
8 floors
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Free crib
Bathroom
Hair dryer
Shower
Towels provided
Entertainment
42-inch LCD TV with cable channels
More
Air conditioning
Desk
Desk chair
Laptop workspace
Phone
Policies
Check-in
Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Free cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
We should mention
No pets and no service animals are allowed at this property
Property is also known as
One Mazatlán Hotel
One Mazatlán Mazatlán
One Mazatlán Hotel Mazatlán
Frequently asked questions
Does One Mazatlán have a pool?
Yes, this property has an outdoor pool.
Is One Mazatlán pet-friendly?
No, pets are not allowed at this property.
How much is parking at One Mazatlán?
Self parking is free at this property.
What time is check-in at One Mazatlán?
Check-in begins at 3:00 PM.
What time is check-out at One Mazatlán?
Check-out is at noon.
Where is One Mazatlán located?
Located in Zona Dorada, this hotel is 0.5 mi (0.9 km) from Playa Brujas and 1.6 mi (2.6 km) from The Mazatlan Malecón. El Cid Country Club Golf Course and Punta Camaron Beach are also within 1 mi (2 km).
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One Mazatlán Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 253 out of 355 reviews
10 - Excellent
253
Rating 8 - Good. 70 out of 355 reviews
8 - Good
70
Rating 6 - Okay. 13 out of 355 reviews
6 - Okay
13
Rating 4 - Poor. 10 out of 355 reviews
4 - Poor
10
Rating 2 - Terrible. 9 out of 355 reviews
2 - Terrible
9
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10
Was nice clean and new! Would stay there again.
Jay
Stayed 2 nights in Jan 2025
10/10
Hotel was nice, in a great location. Very clean and quiet. The only issue was the pool. It was small but because of its location it makes it for a pleasant stay.
Mario Moraila
Stayed 1 night in May 2025
10/10
Excelente
Edith
Stayed 2 nights in May 2025
10/10
Excelente
Sandra
Stayed 1 night in Apr 2025
8/10
Close to the night life and shopping
Timothy
Stayed 3 nights in May 2024
10/10
10/10
Dariana
Stayed 1 night in Apr 2025
10/10
Great customer service everyone was very nice
Roberto
Stayed 2 nights in May 2024
10/10
The room is too small, good for one day.
laura
Stayed 1 night in Jul 2024
10/10
N
FIDEL
Stayed 1 night in Dec 2024
10/10
New facility
Francisco
Stayed 2 nights in Aug 2024
10/10
Small room.
Gerardo
Stayed 3 nights in Jul 2024
6/10
Not so good for the price
Antonio
Stayed 1 night in Apr 2024
10/10
It’s a new and clean hotel with all the basic necessities.
William
Stayed 3 nights in May 2025
10/10
muy bien ubicado y muy buenos servicios alrededor del hotel
VICTOR
Stayed 1 night in May 2025
8/10
Buen día excelente servicio, muy limpio sólo que cuando se hizo el aseo les faltó tender una cama
José Guadalupe
Stayed 2 nights in May 2025
6/10
Muy bien ubicado, habitaciones pequeñas con lo justo y necesario para pasar la noche cómodamente. Personal amable a secas. Plaza que lo rodea y cafecito de Nápoles a lado derecho antes de entrar, ESPECTACULAR.
Laura
Stayed 1 night in May 2025
10/10
Muy buena ubicación
Omar
Stayed 1 night in May 2025
8/10
Todo muy bien
Armando
Stayed 1 night in May 2025
10/10
Es muy cómoda
Carlos Bryan
Stayed 2 nights in May 2025
8/10
Podrían mejorar su menú
Judith
Stayed 2 nights in Apr 2025
10/10
Muy limpio, buena atención, desayuno bueno.
Solo se equivocaron al asignarnos la habitación solicité una Quin y nos dieron individuales.
Por lo demás muy buen servicio y atención