"Very pleased with the cleaning staff; I got lost coming out of the lifts to go to my room and was helpfully redirected by one of the ladies on her cleaning rounds. Staff were polite and courteous. The wait at check-in took a while as a lot of people arrived at the same time; my turn was treated with the utmost courtesy and apologies."
"I stayed at this hotel last night. Unfortunately, my experience at reception was disappointing. One of the female staff members was very rude and aggressive in her attitude. She did not greet or welcome us, and her tone made us feel uncomfortable. It seemed like she was speaking to customers in a harsh and intimidating way rather than providing friendly customer service.
I hope the management will address this issue and provide better customer service training, as a warm and respectful welcome...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.