JW Marriott Hotel Medan

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Luxury
5.0 star property
9.2

Wonderful

Serene luxury in Medan's oasis

A little oasis in Medan, this hotel boasts spacious rooms and a serene saline pool. Savor exquisite dining at the amazing steak house and rejuvenate at the excellent spa facilities.

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
The current price is AED 282
AED 341 total
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Deluxe

A hotel room with a large bed, a desk, two chairs, a television, and large windows offering a city view.

Executive Deluxe

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, City View

A hotel room with a large bed, a television, a desk with a chair, and a view of the ocean through the window.

Executive Room, 1 King Bed, City View

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a large bed, a television, a desk with a chair, and a view of the ocean through the window.

Deluxe Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(16 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, City View

A hotel room with two beds, a TV, a desk, and a view of the city.

Executive Room, 2 Double Beds, City View

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Smoking, City View

A hotel room with two beds, a TV, a desk, and a view of the city.

Deluxe Room, 2 Double Beds, Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, City View

A hotel room with a large bed, a TV, a desk, and a view of the city.

Junior Suite, 1 King Bed, City View

  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

A hotel room with a large bed, a TV, a desk, and a view of a cityscape through large windows.

Presidential Suite, 1 King Bed

  • City view
  • 200 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View

A hotel room with a large bed, a TV mounted on the wall, a desk, and a chair. The room has large windows offering a city view.

Executive Suite, 1 King Bed, City View

  • City view
  • 125 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Medan, JW Marriott Hotel Medan is in the city center. Travelers who have shopping on the agenda can visit Medan Mall and Sun Plaza. Tjong A Fie's Mansion and University of North Sumatera are two other places to visit that come recommended. Visit our Medan travel guide
Map
Jalan Putri Hijau No. 10, Medan, North Sumatra, 20111

What's nearby

  • DeliPark Mall Medan
    3 min walk - 0.3 km
  • Tjong A Fie's Mansion
    19 min walk - 1.6 km
  • Medan Mall
    6 min drive - 1.6 km
  • Sun Plaza
    7 min drive - 2.3 km
  • Bukit Barisan Military Museum
    7 min drive - 2.3 km

Getting around

  • Medan Station
    12 min walk
  • Medan (KNO-Kuala Namu Intl.)
    49 min drive

Restaurants

  • Starbucks Reserve
    3 min walk
  • Jumbo Seafood Restaurant
    2 min walk
  • Bistronomix
    2 min walk
  • The Lounge
    1 min walk
  • Jade Restaurant
    2 min walk

About this property

JW Marriott Hotel Medan

  • Luxury hotel near Sun Plaza
  • Located close to Tjong A Fie's Mansion and Medan Mall, JW Marriott Hotel Medan provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Treat yourself to a body treatment, a facial, or a manicure/pedicure at Quan Spa by JW Marriott Medan, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour health club and a business center.
  • You'll also enjoy perks such as:
    • An outdoor pool and a children's pool
    • Free self parking, plus valet parking (surcharge)
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and meeting rooms
    • Tour/ticket assistance, luggage storage, and concierge services
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 287 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning.
  • Extra conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • Rainfall showers, separate tubs/showers, and free toiletries
    • 55-inch LED TVs with satellite channels
    • Electric kettles, daily housekeeping, and desks

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Does JW Marriott Hotel Medan have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at JW Marriott Hotel Medan?

As of 24 October 2026, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Medan on 9 November 2026 start from AED 282, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Hotel Medan pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at JW Marriott Hotel Medan?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at JW Marriott Hotel Medan?

Check-out is at noon.

Does JW Marriott Hotel Medan provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 350000 per vehicle applies.

Where is JW Marriott Hotel Medan located?

Located in Kesawan, this luxury hotel is within 2 mi (3 km) of Tjong A Fie's Mansion, Sun Plaza, and Medan Mall. University of North Sumatera and Marian Shrine of Annai Velangkanni are also within 9 mi (15 km). Medan Station is 12 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

JW Marriott Hotel Medan Reviews

9.2

Wonderful

9.4

Cleanliness

8.0

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 429 out of 652 reviews
Rating 8 - Good. 167 out of 652 reviews
Rating 6 - Okay. 38 out of 652 reviews
Rating 4 - Poor. 14 out of 652 reviews
Rating 2 - Terrible. 4 out of 652 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overnight stay, the team was outstanding! Jade Restaurant is very good.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff, also had great places for relaxing/eating in the hotel
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Premier hotel in Medan, with the premier shopping mall across the street.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and nice staff
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Very nice and clean
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and amenities
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Very friendly hotel staff.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staffs and helpful
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice. The room is spacious and the breakfast is very good. The staff is very helpful.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It’s clean and the staff very kind and helpful
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agus at front desk was superb. He made my check in so smooth, and upgraded my room. Agus checked in many times to ensure my stay was comfortable. Also Agus arranged a breakfast box for me which came as a surprise. I have stayed at the same hotel for some times, this time was made so special by Agus, I was so thankful and appreciative. Thanks Agus
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff, our flight reached at 7 :15 am We were able take a trip to Bukit Lawang at the same day, did jungle tracking and came back to the hotel same day, everything was possible, because of friendly and cooperative hotel staff, they room was excellent, nice view from the top floor, breakfast was excellent, we loved our stay.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambience was great. Friendly staff. We ate at the Prime Steakhouse and the Jade Chinese restaurant. The food was delicious and yummy . The breakfast spread was good too. Overall, wonderful time at the Hotel.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Medan. We enjoyed our stay so much. The staff was wonderful and the hotel facilities are fantastic - the spa pools are wonderful. We also had the best sleep here out of all the hotels we stayed at in Medan and wished we stayed here more nights.Convenient location with a huge mall just diagonally across the road too. If we ever return to Medan, we will definitely stay here
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Room had great views with nice products but perhaps a little outdated and in need of modernisation. Had a lovely meal at the Steak restaurant. Had a good vibe and staff very attentive.
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Liked: Staff & service, amenities
Rooms are clean however all venue’s area are not so clean
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel is a good hotel. Very clean and the staff is excellent. There is something that happens around the hotel that is loud music that lasts sometime until 5:00 am. This is not the mosques but more like a club. Staff was very good and helpful.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Clearly the best hotel in Medan. I was staying here for a week and liked everything about it. Attentative staff, very secure place, good location directly next to mall, wonderful room with big and comfy bed, big bathroom, good Restaurants for a reasonable price, and I appreciated most that cleaning service didnt knock the door before 11.30am. Wonderful!
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was given a high floor with a very good view of the whole area. Very clean and all amenities are available
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice upgrade of room from reception. Thanks
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff from the second we arrived to when we left were all amazing! They helped unload our bags and get them to the room, check in was so quick and they helped us with express laundry as we had to left the following day! The restaurant staff had amazing suggestions for breakfast and gave us many samples of local Indonesian dishes we could try! If we come back to Medan, this will be the definite place we will plan to stay at! Thanks for the great stay!
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 7 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The hotel would have been magnificent in its day; however is now due a little TLC, especially in communal areas, as looking a bit tired. Staff however were exceptional (and pool is one of the best at any hotel I have ever stayed).
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walls and passages are old and falling apart. Other than that service exceptional, rooms, hygiene = very good
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big rooms good service good location clean

Everything was great. We really liked the location close to mall in walk distance which allowed us to grab quick meal or groceries for room. The hotel airport transfers and day trip car booking was superb. Room was big and clean. Staff was friendly. View of city from Room Was epic. Only complain was fridge was not working. There is also bit of issue with shower knobs slightly confusing until you figure out.
Stayed 3 nights in Feb 2025