Find Hotels with a Pool in Medina, OH

"This hotel is a big disappointment. I'm going to say that it probably has been bought out from Holiday inn and they are under a lot of need of repairs. There was only one person at the front desk they were lines waiting. He was there overnight he was there the next day I'm assuming they only have this one guy. He didn't listen to us for what we needed because I'm handicapped. The room I ended up in I have pictures the bathtub paint was all cracked off there's nowhere to put any of your items because there's no counters in the bathroom. There was dust hanging from the ceiling. The breakfast was minimal not very tasty at all. We will never go here again. No one asked how our stay was no one said hey is there something we can do for you.. because there was nobody around. Just the one desk guy. Do not go to the bar area to order food we waited an hour and 45 minutes for our food. It was 10:00 p.m. before we ever got it."

"No toothpast, no soap,no sugar,no creamer,no dishes,one employee a block away in the cold rain. This ways first time out of 3 that the cons starting to add up.still is a nice room im going stick it out and see if improve service to match."

"The room was clean except there was water all in the coffee tray thing. It obviously had leaked out and no one cleaned around it or refilled it because they would have seen all the water."

"There was a water bottle found under one bed in my room, and dirty tupperware under the other! Shower drain was extremely slow. Pool was over-chlorinated and only open 10am-9pm! General feel of the place was that it's getting worn out."

"Staff were friendly, room was clean, parking lot felt safe, pool was comfortable - not "warm", but not freezing, breakfast had many offerings, water pressure and temperature were great... We travel quite often and this was a great stay. "

"Amazing service, friendliest staff I’ve ever encountered A+++"

"My new favorite place to stay in the Land, will book again."

"Sonesta sold our room after I reserved and confirmed our room earlier that day. I told them exactly what time we would arrive, and they assured me all was good to go. When I arrived, rude man on phone wouldn’t open door and talked to me through phone (didn’t even see a face) and said manager quit, and when I asked name of person on phone he hung up on me, wouldn’t even open the door for me (even though I called back asking to talk to him about options) and called not one but THREE POLICE squad cars saying I threatened him. What I said was my husband was going to come talk on the phone because I was confused. The Olmstead Police were fantastic realizing we were just normal people confused by driving 7 hours and not having a place to stay late at night. Police pointed out a better hotel for us to stay next door. That hotel next store is top notch, took our honor points number, laughed at the cops being called, and booked us into a nice room immediately paying less than I was at Sonesta. We were not the only one this happened to, as a guest from new hotel told us. Expedia ensured a refund and apologized for our experience. No apology from Sonesta for calling 3 police squads on me. I can laugh at it now, but this goes down in books as official worst hotel experience. "

"Friendly staff"