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"The place was clean, staff were friendly"

"Clean place. So accessible from the central train station. They offer to hold the bags before and after the check in and out time, which was so helpful to go around the city without wasting any time."

"Spice hotel was super stylish, comfortable & had a great breakfast. We'd booked a wheelchair accessible room but this turned out to be inaccessible due to the narrow corridor leading to it but the staff were really helpful, seeing if we could get into the room next door (we couldn't) and then moving us to a larger room which came directly off of the lobby - unfortunately with no accessible bathroom but we made it work. The hotel was also very close to Milano Centrale Station which made it excellent for trains/ metro travel - although everyone told us to avoid the station at night. On the whole a brilliant place to stay. Nb - if you need a wheelchair ramp the staff have to put it outside every time you want to go in and out."

"Excellent location. Close to train station. "

"Very pleased with our stay in this hotel. Central location but also close to Milan train station. Lots of lovely restaurants nearby. Staff were very helpful in ideas for restaurants. Continental breakfast was available but was quite basic. Hotel was very clean & rooms were very quiet. We slept very well. Would definitely recommend and would stay there again"

"Excellent hotel. Was only one night with early train departure next day, but happily would have stayed longer!"

"Scariest experience ever, avoid!! This hotel is a labyrinth, with a residential area only separated by an automatic door. The door open to you, you cross the door and there’s no way to return to the hotel, unless a resident open the gate on the first floor. This is specially scary if you have kids. It happened to me and this issue made me miss my slot to see the Last Supper (the only reason that I was in Milan). I was lucky that a resident was near their window and he was gentle enough to open the gate. The hotel staff was super rude and they said that “I was not supposed to be on that side”.. Well, I was looking for and exit and that door opened automatically, if I wasn’t supposed to be there, the door should have been locked!! Trafficking vibes all over, scary and traumatic.. avoid!"

"Clean room every day. Great location close to the Train Terminal. "

"Property was ok for one night stay. Recommend getting Metro into Milan for better food options. Reception staff were friendly and helpful. Bar man was efficient and friendly. Do not like other bar staff member vaping just out of sight of customers. Really bad impression."