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Pullman Melbourne City Centre

5.0 star property
Hotel with 2 restaurants, steps from Bourke Street Mall

Choose dates to view prices

Pullman Melbourne City Centre is centrally located, featuring two restaurants with local cuisine. Guests value the helpful staff, free in-room WiFi, and amenities like dry cleaning, car rentals, an outdoor entertainment area, and two bars for relaxing after exploring Melbourne.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Gym
The current price is AED 575
AED 575 total
includes taxes & fees
16 Dec - 17 Dec

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed (Premium)

Minibar, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed (Premium)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2017
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2017
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen beds

Superior Room, 2 Queen beds | Minibar, in-room safe, laptop workspace, blackout drapes

Superior Room, 2 Queen beds

8.8 out of 10
Excellent
(28 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2017
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen Bed

Minibar, in-room safe, laptop workspace, blackout drapes

Classic Room, 1 Queen Bed

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed (Executive)

Premium Room, 1 King Bed (Executive) | Minibar, in-room safe, laptop workspace, blackout drapes

Premium Room, 1 King Bed (Executive)

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Premium, Lounge Access)

Minibar, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed (Premium, Lounge Access)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
LCD TV
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, laptop workspace, blackout drapes

Superior Room, 1 King Bed

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Lounge Access)

Minibar, in-room safe, laptop workspace, blackout drapes

Superior Room, 1 King Bed (Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (High Floor)

Minibar, in-room safe, laptop workspace, blackout drapes

Superior Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
265 Little Bourke Street, Melbourne, VIC, 3000

What's nearby

  • Melbourne Central - 2 min walk - 0.2 km
  • Bourke Street Mall - 3 min walk - 0.3 km
  • Queen Victoria Market - 12 min walk - 1.0 km
  • Marvel Stadium - 3 min drive - 1.9 km
  • Melbourne Cricket Ground - 3 min drive - 2.3 km

Getting around

  • Melbourne Central Station - 7 min walk
  • Flinders Street Station - 8 min walk
  • Melbourne Airport (MEL) - 35 min drive

Restaurants

  • ‪Superhiro - ‬1 min walk
  • ‪Dodee Paidang - ‬1 min walk
  • ‪Melbourne Dae Jang Geum Korean BBQ - ‬1 min walk
  • ‪Soul Cafe - ‬1 min walk
  • ‪Instea - ‬1 min walk

About this property

Pullman Melbourne City Centre

Hotel near Bourke Street Mall
Located close to Melbourne Central and Regent Theatre, Pullman Melbourne City Centre provides a shopping mall on site, a coffee shop/cafe, and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and local cuisine. Free in-room WiFi is available to all guests, along with car rentals on site and an outdoor entertainment area.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, cooked-to-order breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, express check-in, and ATM/banking services
  • A computer station, 3 meeting rooms, and free newspapers
  • Guest reviews speak highly of the helpful staff and walkable location
Room features
All 204 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 55-inch LCD TVs with premium channels
  • Wardrobes/closets, mini fridges, and free infant beds

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AED 570 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (AUD 24 per night); discounts available
  • Limo/town car service
  • Covered valet parking on site (AUD 60 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 15 to 50 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Blossom Rooftop Bar
  • Elevate Club Lounge
  • Eva's Restaurant & Bar

Things to do

  • Designer stores
  • Health club
  • Shopping mall
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 581 square feet of conference space
  • Computer station

Outdoors

  • Outdoor entertainment area

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 50 per person
  • Covered valet parking fee: AUD 60 per night
  • Nearby parking fee: AUD 24 per night (2133 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Swanston Grand
Swanston Hotel
Pullman Melbourne on Swanston
Pullman Melbourne City Centre Hotel
Pullman Melbourne City Centre Melbourne
The Swanston Hotel Melbourne Grand Mercure
Pullman Melbourne City Centre Hotel Melbourne

Frequently asked questions

Is Pullman Melbourne City Centre pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is available for AUD 60 per night.

What time is check-in at Pullman Melbourne City Centre?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Pullman Melbourne City Centre?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Pullman Melbourne City Centre located?

Located in Melbourne Central Business District, this hotel is within a 5-minute walk of Bourke Street Mall and Melbourne Central. Regent Theatre and Queen Victoria Market are also within 15 minutes. Melbourne Central Station is 7 minutes by foot and Parliament Station is 10 minutes.

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Reviews

Pullman Melbourne City Centre Reviews

8.8

Excellent

9.4

Cleanliness

6.0

Location

8.8

Staff & service

8.6

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 272 out of 449 reviews
Rating 8 - Good. 113 out of 449 reviews
Rating 6 - Okay. 37 out of 449 reviews
Rating 4 - Poor. 18 out of 449 reviews
Rating 2 - Terrible. 9 out of 449 reviews

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel beautiful room so clean and had everthing you possibly need will go there again
Stayed 1 night in Apr 2025

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and close to everything and you can walk everywhere.
Stayed 3 nights in May 2025

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, comfy and quiet.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, cleanliness, staff, facilities were all sound!
Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the city centre.
Stayed 6 nights in Dec 2024

10/10 Excellent

XIAO PHILIP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good and nice hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for shopping and restaurants
Stayed 1 night in Jul 2024

10/10 Excellent

Damion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for two nights and would stay again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rosemaree

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location - central for shopping & dining. Great size rooms - just a bit noisy from street traffic but nothing that would stop sleep. Would definitely stay again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Staff were very accommodating. Well located for shopping. Will definitely stay there again.
Stayed 1 night in Oct 2024

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable stay. Right next to China town.
Stayed 2 nights in Nov 2024

8/10 Good

Bashaar

Liked: Cleanliness, property conditions & facilities
Great hotel and location but perhaps needs some extra staff around reception, valet and porter service. Hard to get reception to answer the phone and really busy downstairs. Otherwise great hotel
Stayed 4 nights in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a busy area of Melbourne.
Stayed 1 night in Oct 2024

10/10 Excellent

Aiden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a good location, nice rainfall shower, large tv with many channels
Stayed 4 nights in Oct 2024

10/10 Excellent

SUZANNAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, friendly staff and all renovated. We had a great stay!
Stayed 1 night in Aug 2022

10/10 Excellent

Yucun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 8 nights in Aug 2023

10/10 Excellent

Wenqian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family stay

Awesome room. Great breakfast. Super convenient location.
Stayed 1 night in Jul 2024

10/10 Excellent

Emma K

Liked: Staff & service, amenities, property conditions & facilities
very quiet, breakfast was lovely
Stayed 3 nights in Apr 2023

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfy bed. Just a great hotel.
Stayed 1 night in Oct 2022

10/10 Excellent

Douglas

Liked: Amenities
Close to museums and other points of interest. Located in Chinatown with unlimited dining and shopping options. A great place to experience Melbourne.
Stayed 3 nights in Aug 2024

8/10 Good

megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, a generous sized room and exactly what I was looking for.

10/10 Excellent

matt

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff fantastic and smooth check in and check out. Excellent room condition
Stayed 1 night in Jul 2024

8/10 Good

lynette

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean, convenient to all aspects of our trip, theatre, sport, dinning and shopping.
Stayed 3 nights in Jul 2023

10/10 Excellent

Peter

Liked: Staff & service, property conditions & facilities, room comfort

Wonderful

We had a lovely stay. Room was spacious and clean. Janer at the front reception was very friendly and helpful. Will definitely stay again.
Stayed 1 night in Jul 2024