10/10 Excellent
Verified traveler
14 January 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified traveler
Stayed 2 nights in Jan 2024
The Palms Resort
2.0 star property
Sun-kissed retreat with outdoor pool welcomes travelers to relax with coffee shop refreshments and easy metro access nearby
Choose dates to view prices
Photo gallery for The Palms Resort
The Palms Resort sits in a lively neighborhood near the metro station, offering vibrant atmosphere and genuine hospitality. Guests enjoy breakfast buffet favorites, relax by the pool, or savor delicious meals at ROCOCO steakhouse.
Reviews
1010 out of 10
Exceptional
Popular amenities
- Pool
- Breakfast included
- Pet friendly
- Parking included
- Restaurant
- Bar
Room options
Check availability for these dates
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Comfort Room
Comfort Room
Highlights
Separate dining area
Separate sitting area
Air conditioning
Down duvet
Separate bedroom
Private bathroom
Rainfall showerhead
Daily housekeeping
- 22 sq m
- 1 bedroom
- Sleeps 2
- 1 Double Bed
View all photos for Comfort Quadruple Room
Comfort Quadruple Room
Highlights
Separate dining area
Down duvet
Private bathroom
Rainfall showerhead
Daily housekeeping
Art supplies
- Sleeps 4
- 1 Double Bed and 2 Twin Beds
View all photos for Family Room
Family Room
Highlights
Separate dining area
Down duvet
Separate bedroom
Private bathroom
Rainfall showerhead
Daily housekeeping
Art supplies
- Garden view
- 1 bedroom
- Sleeps 6
- 4 Twin Beds and 1 Double Bed
View all photos for Comfort Penthouse
Comfort Penthouse
Highlights
Separate dining area
Down duvet
Separate bedroom
Private bathroom
Rainfall showerhead
Daily housekeeping
Art supplies
- 1 bedroom
- Sleeps 16
- 10 Twin Beds and 3 Double Beds
About the neighborhood
Located in Melgar, The Palms Resort is in the suburbs and near a metro station. Lago Sol and Magdalena River reflect the area's natural beauty and area attractions include Piscilago Zoo and Piscilago Water Park. Visit our Melgar travel guide
Melgar-Carmen De Apicalá, Melgar, Tolima, 734001
What's nearby
- Piscilago Water Park4 min drive - 5.1 km
- Piscilago Zoo5 min drive - 6.9 km
- San Francisco de Asis Church7 min drive - 3.3 km
- Lago Sol7 min drive - 9.4 km
- Magdalena River17 min drive - 23.8 km
Restaurants
- Kokoriko6 min drive
- Rapi Jugos6 min drive
- Jordan Coffee7 min drive
- Asadero De Carnes El Corral Santandereano7 min drive
- Frut y Mar7 min drive
About this property
The Palms Resort
Hotel near a metro station
Consider a stay at The Palms Resort and take advantage of a free breakfast buffet, a terrace, and a coffee shop/cafe. The on-site steakhouse, ROCOCO, features a poolside location. Guests can also expect to find a garden, an outdoor entertainment area and a bar.
Other perks include:
- An outdoor pool
- Free self parking
- Outdoor furniture
Room features
All guestrooms at The Palms Resort feature comforts such as separate dining areas.
Other amenities include:
- Bathrooms with rainfall showers and free toiletries
- Separate dining areas, art supplies, and daily housekeeping
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Property amenities
Parking and transportation
- Free self parking on site
Food and drink
- Free buffet breakfast available daily 7:00 AM to 10:00 AM
- A bar/lounge
- A coffee shop/cafe
- A restaurant
Restaurants on site
- ROCOCO
Things to do
- Outdoor pool
Family friendly
- Art supplies
- Children's games
- Outdoor pool
- Separate in-room dining area
Conveniences
- Limited-hour front desk
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Housekeeping (daily)
- Proposal/romance packages
Outdoors
- Garden
- Outdoor entertainment area
- Outdoor furniture
- Terrace
Accessibility
- No elevator
- Smooth flooring in room
Room amenities
Bedroom
- Down comforter
Bathroom
- Free toiletries
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower
- Soap
- Toilet paper
- Toothbrush and toothpaste (on request)
- Towels provided
Food and drink
- Separate dining area
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 3:00 PM
Minimum check-in age: 15
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of COP 20000 per pet, per night, plus a deposit of COP 20000 per night
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Children may not be eligible for complimentary breakfast
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
Optional extras
- Pet deposit: COP 20000 per night
- Pet fee: COP 20000 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Property is also known as
The Palms Resort Hotel
The Palms Resort Melgar
The Palms Resort Hotel Melgar
Frequently asked questions
Does The Palms Resort have a pool?
Yes, this property has an outdoor pool.
Is The Palms Resort pet-friendly?
Yes, pets are allowed at this property. There's a deposit of COP 20000 per night and a fee of COP 20000 per pet, per night. Some restrictions may apply, so please contact the property for more details.
How much is parking?
Self parking is free at this property.
What time is check-in at The Palms Resort?
Check-in start time: 2:00 PM; Check-in end time: 3:00 PM.
What time is check-out at The Palms Resort?
Check-out is at noon.
Where is The Palms Resort located?
Situated in the suburbs, this hotel is 2.7 mi (4.4 km) from San Francisco de Asis Church and 12.2 mi (19.6 km) from Piscilago Zoo. Piscilago Water Park and Lago Sol are also within 16 mi (25 km).
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Reviews
The Palms Resort Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.0
Cleanliness
10
Staff & service
10
Property conditions & facilities
Rating 10 - Excellent. 1 out of 1 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0