"Stayed in suite 2. Communication prior to stay was good re parking and check in which was as advised. Only slight issue was getting info suite which had very stiff front door. Lovely apartment , very clean on arrival with complimentary beer , prosecco and soft drinks. Information provided in apartment advised it would be serviced following day. Jacuzzi worked once we got the hang of it.TV kept pixeling but got better. Comfortable bed and furnishings. Stayed Friday and Saturday night, got back...

"Extremely spacious, well equipped clean rooms except a couple of the window areas. External stairwell had a lot of flying insects which was off putting (assume attracted inside from woods to the lights)"

"Fire alarm went off, couldn’t get in contact with the host at all so the firemen had to override the system. without that the alarm would have went off all night. no checkout information was given, so wasn’t sure what to do at all. told to contact a number rather than on the booking site and never heard back. better places in Lancaster to stay."

"The flat was very clean, but the stairwell to the flat smelt of damp and it wasn’t very clean. Didn’t spoil our stay, we really enjoyed it!"

"On arrival we was greeted with a strong smell of damp. There was a lot of spiders and dead and live wood lice all around the house. The live were taken outside and the dead were sucked up the very doggy smelling vacuum cleaner. The sofa smelt of dogs and the sink had stuck on food remnants and dead wood lice. The only good points were: the bed was comfy and the nice touch of a bottle of Prosecco. Would we recommend and stay again? Unfortunately no."

"Property was excellent, clean and in a great location. The only downside was the glazing in the property wasn’t adequate for its location. You could hear someone clearly talking from the street below, then there was the traffic noise and live music from across the street. Even with earplugs in it’s was very noisy. Such a shame as it really let down what would have otherwise been a very enjoyable stay."

"The appartment was clean and welcoming as it always is when I stay. Sadly the faults I have reported from past stays still haven't been addressed, the broken & dangerous drain cover in the shower is a major slip hazard because it isn't connected to the drain, the steel framed double bed rattles loudly at the joints everytime you move and lastly, the sofa bed in the lounge has a broken mechanism which makes it dangerous to try to put up and renders it useless to safely use as a double bed to...

"A lovely cottage in a great location."

"The property was very spacious and well equipped, so we were able to cook for ourselves. The rooms are really comfortable and quiet. We enjoyed our stay "

"I am a few times returning customer to the Town Hall Flats and stay here because it s located in the town square and has disability parking bays right outside. The stairs to the properties can be hard going though and aren't disabled friendly. The apartments are very spacious, clean and comfortable with a very workable kitchen for self catering."