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Hacienda Xcanatun, Angsana Heritage Collection

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Luxury
VIP Access
5.0 star property
9.4

Exceptional

Timeless elegance in paradise grounds

Hacienda-style elegance transports you to a bygone era, surrounded by serene, paradise-esque grounds with singing birds. Unwind in the Olympic-length pool or relax on the outdoor patio with a hammock, enjoying impeccable service and tranquil beauty.

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
The current price is AED 584
AED 762 total
includes taxes & fees
9 Jun - 10 Jun

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About this property

Hacienda Xcanatun, Angsana Heritage Collection

  • Luxury hotel near GNP Insurance Forum
  • Located close to La Isla Mérida Cabo Norte and Dzibilchaltun Ruins, Hacienda Xcanatun, Angsana Heritage Collection provides a swim-up bar, a poolside bar, and a terrace. Treat yourself to a massage, a body treatment, or a body wrap at Angsana Spa, the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
  • Additional perks include:
    • 3 outdoor pools along with a swim-up bar
    • Free valet parking
    • Local cuisine breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
    • Outdoor furniture, a banquet hall, and luggage storage
    • Guest reviews say great things about the helpful staff and first-rate property condition
  • Room features
  • All 54 rooms boast comforts such as premium bedding and first-run movies, as well as perks like laptop-friendly workspaces and air conditioning.
  • More conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • Bathrooms with rainfall showers and hair dryers
    • 55-inch LED TVs with premium channels and first-run movies
    • Furnished balconies or patios, wardrobes/closets, and electric kettles

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The price is AED 455
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includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Outside food is not permitted on the premises.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Welcoming dogs only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 64.50 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 1 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 27 to 40 for adults, and USD 20 to 40 for children
  • Airport shuttle fee: USD 48 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: USD 30 per pet, per night
  • Rollaway bed fee: USD 64.50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 7 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hacienda Xcanatun, Angsana Heritage Collection have a pool?

Yes, this property has 3 outdoor pools. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Hacienda Xcanatun, Angsana Heritage Collection?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hacienda Xcanatun, Angsana Heritage Collection on 9 June 2026 start from AED 584, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hacienda Xcanatun, Angsana Heritage Collection pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 30 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is free at this property.

What time is check-in at Hacienda Xcanatun, Angsana Heritage Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hacienda Xcanatun, Angsana Heritage Collection?

Check-out is at noon.

Does Hacienda Xcanatun, Angsana Heritage Collection provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 48 per vehicle applies.

Where is Hacienda Xcanatun, Angsana Heritage Collection located?

Situated in Mérida, this luxury hotel is 1.7 mi (2.7 km) from GNP Insurance Forum and within 6 mi (10 km) of Yucatán Siglo XXI Convention Center and La Isla Mérida Cabo Norte. Paseo de Montejo and Dzibilchaltun Ruins are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 414 out of 518 reviews
Rating 8 - Good. 57 out of 518 reviews
Rating 6 - Okay. 18 out of 518 reviews
Rating 4 - Poor. 17 out of 518 reviews
Rating 2 - Terrible. 12 out of 518 reviews

Reviews

Verified

10/10 Excellent

christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff Amazing property
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great internet throughout the property, staff is excellent, friendly and very helpful.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful and the grounds are lovely.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kimberly

Our stay was absolutely amazing! The property is stunning, the rooms are beautiful, the beds are super comfortable, and the amenities are fantastic. The staff are so friendly and helpful, and the food is also great (both in the restaurant and pool bar). My husband and I also got massages and that was the best experience. There is also a great churrro and helado place within walking distance and that did not disappoint. 😉
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jan

Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely and the staff very friendly and helpful. The grounds are peaceful and well kept. A little oasis in Meriida
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Dipanwita

Liked: Cleanliness, property conditions & facilities
Beautiful room and property. Great food. Very peaceful and staff are friendly and accommodating.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

MARCELLA

Liked: Cleanliness, amenities, property conditions & facilities
Great experience, we had an upgrade room with jacuzzi and privacy. The food and the service at the restaurant is excellent. The Hacienda is beautiful, we are coming back soon! 😃
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities
Beautiful sanctuary away from town, great place to relax after days of sightseeing. Waited a long time to get room at 4pm. The pool is amazing and water temperature is perfect. Food at restaurant very good. Spa is nice but very expensive
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Debra

Liked: Cleanliness, property conditions & facilities
Best hotel room I’ve ever had! From the hot tub to the fantastic bedding and the private patio… wish we could have stayed longer!
Stayed 1 night in Dec 2025
Verified

4/10 Poor

andres

Liked: Cleanliness, amenities
The hotel is in construction of some future residences all over, and even though we got an upgrade on a great room, you could here in the pool and common areas the construction noise most of the day.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

federica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at the hacienda it was perfect for a family trip with my 3 year old.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

AMARENDRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful property and staff members, would definitely want to visit again.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. All helpful and most bilingual. Rooms were beautiful. Property was lovely. Walkway to rooms was a bit rocky and tough to navigate in heels. lol. Would recommend and would stay there again if in the area.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Hacienda Xcanatun was phenomenal and exactly what I needed. The staff and the hospitality they provided exceeded my expectations plus the property is beautiful. I hope to return.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Hacienda with amazing staff. Rooms are very spacious, the pool is beautiful and dining is delicious
Stayed 4 nights in Sep 2024
Verified

8/10 Good

Rich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda X'canatún is a great place to disconnect and relax while staying close to the city.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Ionita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a hidden gem! Beautiful and extremely good service Hopefully we’ll go back soon
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this property. The staff is excellent, they all know your name immediately and no matter who is near you they are asking if we need anything and are there to assist in anyway. The property is quiet and beautiful.
Stayed 8 nights in Apr 2025
Verified

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Amazing staff!!
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to stay! The staff and environment give a welcoming experience where we felt like we are in a paradise.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Arturo A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Rooms were very nice. Food was delicious.Definitely a fantastic hotel.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great plce and service
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

EFRAIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive at every level our comfort was there number 1 priority.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous Hotel a Must !!!

Fantastic! Absolutely one of the best hotels I’ve stayed in Merida! Comfortable.. relaxing! And so beautiful this property is! I can not wait to return! Very soon! Food was so very delicious as well!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

adrian del

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They hebe preserved in very good condition this historic place , the swimming pool is outstanding
Stayed 2 nights in Mar 2024