Hotel Cupules

2.0 star property
Central hotel with a 24-hour front desk connected to the convention center in Mérida

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Photo gallery for Hotel Cupules

Balcony
Standard Triple Room | Down comforters, blackout drapes, free WiFi, bed sheets
Reception
Front of property
Down comforters, blackout drapes, free WiFi, bed sheets
Hotel Cupules places travelers near the Yucatan International Convention Center, perfect for business and leisure. Guests value practical amenities like free in-room WiFi for connectivity and a 24-hour front desk for assistance anytime.

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 13 of 13 rooms

Standard Quadruple Room, 2 Double Beds, Ensuite, Ground Floor

Highlights

Air conditioning
Smart TV
Down duvet
Blackout drapes/curtains
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

Superior Double Room, 2 Double Beds, Ensuite

Highlights

Air conditioning
Smart TV
Down duvet
Blackout drapes/curtains
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

Standard Double Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Smart TV
Down duvet
Blackout drapes/curtains
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

Basic Room, Ensuite, Ground Floor

Highlights

Air conditioning
Smart TV
Down duvet
Blackout drapes/curtains
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

Highlights

Air conditioning
Smart TV
Down duvet
Blackout drapes/curtains
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

Highlights

Air conditioning
Smart TV
Down duvet
Blackout drapes/curtains
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Standard Triple Room

Highlights

Air conditioning
Smart TV
Down duvet
Blackout drapes/curtains
Private bathroom
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior Quadruple Room

Highlights

Air conditioning
Smart TV
Down duvet
Blackout drapes/curtains
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

Superior Quadruple Room

Highlights

Air conditioning
Smart TV
Down duvet
Blackout drapes/curtains
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

Superior Double Room

Highlights

Air conditioning
Smart TV
Down duvet
Blackout drapes/curtains
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Economy Room

Highlights

Air conditioning
Smart TV
Down duvet
Blackout drapes/curtains
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Family Double Room

Highlights

Air conditioning
Smart TV
Down duvet
Blackout drapes/curtains
Private bathroom
Daily housekeeping
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Double Room

Highlights

Air conditioning
Smart TV
Down duvet
Blackout drapes/curtains
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Located by the sea, Hotel Cupules is in García Ginerés neighborhood and is connected to the convention center. Travelers who have shopping on the agenda can visit Paseo de Montejo and Plaza Altabrisa. Looking to enjoy an event or a game while in town? See what's happening at Estadio de Beisbol Kukulkan or Kukulcan Stadium.
Map
Av Cupules Yucatán, 81, Mérida, YUC, 97050

What's nearby

  • Yucatan International Convention Center - 13 min walk - 1.1 km
  • U.S. Consulate General Mérida - 16 min walk - 1.4 km
  • Paseo de Montejo - 19 min walk - 1.7 km
  • Mérida Cathedral - 4 min drive - 3.3 km
  • Yucatán Siglo XXI Convention Center - 6 min drive - 6.5 km

Getting around

  • Teya-Merida Station - 32 min drive
  • Mérida International Airport (MID) - 16 min drive

Restaurants

  • ‪Las Quekas del Comal - ‬6 min walk
  • ‪Coffee Mike - ‬9 min walk
  • ‪Puruxón Cauich - ‬5 min walk
  • ‪Taquería Yucatán - ‬7 min walk
  • ‪Comida China Cantonesa - ‬3 min walk

About this property

Hotel Cupules

Hotel near Yucatan International Convention Center
Near Paseo de Montejo, Hotel Cupules provides everything you need. Stay connected with free in-room WiFi.
Other perks include:
  • A 24-hour front desk, luggage storage, and smoke-free premises
Room features
All guestrooms at Hotel Cupules include comforts such as air conditioning, in addition to amenities like free WiFi.
More conveniences in all rooms include:
  • Bathtubs and shampoo

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash

We should mention

This property does not have elevators

Property is also known as

Hotel Cupules Hotel
Hotel Cupules Mérida
Hotel Cupules Hotel Mérida

Frequently asked questions

Is Hotel Cupules pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Cupules?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM.

What time is check-out at Hotel Cupules?

Check-out is at noon.

Where is Hotel Cupules located?

Located in García Ginerés, this hotel is within a 15-minute walk of Park of the Americas and Yucatan International Convention Center. U.S. Consulate General Mérida and Paseo de Montejo are also within 1 mi (2 km).

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Reviews

Hotel Cupules Reviews

7.2

Good

7.2

Cleanliness

7.6

Amenities

7.6

Staff & service

7.2

Eco-friendliness

6.4

Property conditions & facilities
Rating 10 - Excellent. 25 out of 77 reviews
Rating 8 - Good. 21 out of 77 reviews
Rating 6 - Okay. 14 out of 77 reviews
Rating 4 - Poor. 5 out of 77 reviews
Rating 2 - Terrible. 12 out of 77 reviews

Reviews

10/10 Excellent

armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EL ACCESO AL HTEL ES SOBRE UNA AVENIDA CONOCIDA DE MERIDA Y EL TRATO DEL PERSONAL ES MUY AMABLE
Stayed 1 night in Mar 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno y recomendable

Lugar limpio y comodo
Stayed 1 night in Mar 2025

10/10 Excellent

MANUEL E

Ha sido accesible la ubicación
Stayed 1 night in Mar 2025

8/10 Good

Frances

Liked: Staff & service, amenities
Muy tranquilo y cerca del centro internacional de convencionesz
Stayed 7 nights in Dec 2024

10/10 Excellent

José Arnaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene muy buena ubicación
Stayed 1 night in Jul 2024

8/10 Good

Yesenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio, cuartos cómodos y la atención excelente
Stayed 1 night in Nov 2023

6/10 Okay

Carolina

Liked: Cleanliness, staff & service, amenities
Lo necesario para pasar la noche
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

👍

En general estuvimo bien. Sabía que no es un hotel de la mejor calidad, pero para una noche, una sóla persona, estuvo bien.
Stayed 1 night in Mar 2025

4/10 Poor

Oscar

Disliked: Cleanliness, property conditions & facilities
La ubicacion bien pero las instalaciones mal, wc tapado, lavabo sale poca agua, las puertas malas las cerraduras, paredes con humedad, publicidad engañosa, las fotis no corresponde a lo que te ofrecen.
Stayed 2 nights in Apr 2025

8/10 Good

DAVID ALEJANDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Mar 2025

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Esta en en buen lugar y tienen buen servicio
Stayed 1 night in Dec 2023

10/10 Excellent

MIGUEL ANGEL

Liked: Cleanliness, staff & service, property conditions & facilities
A la hora de dormir luego hay mucho ruido bajan y suben las escaleras muy fuerte y eso molesta
Stayed 5 nights in Apr 2025

10/10 Excellent

OSCAR IVAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención muy buena y que es muy céntrica!
Stayed 2 nights in Mar 2024

10/10 Excellent

Markel

Liked: Cleanliness, staff & service, property conditions & facilities
Te atienden bien.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy ordenado al llegar te ofrecen todo lo necesario para tu estadia, es muy comodo facil de trasdadarse al centro en trasporte muy economico y rapido
Stayed 1 night in Sep 2022

8/10 Good

IVAN ALONSO

Liked: Cleanliness
Acorde relación precio-beneficios
Stayed 1 night in Sep 2023

6/10 Okay

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities

Bien por el precio

Siempre me hospedo ahí cuando voy a Mérida. Está muy bien por el precio. Las habitaciones dentro de la casa son muy ruidosas, deberían poner una puerta de vidrio que separe el recibidor de los cuartos.
Stayed 1 night in Oct 2023

6/10 Okay

Aarón

Liked: Staff & service
Disliked: Cleanliness
Requiero facturar y nunca me envían mi factura las 2 veces que me he hospedado
Stayed 1 night in Jun 2024

4/10 Poor

Irma

Disliked: Staff & service, amenities, property conditions & facilities
Hotel room was run down, bedside table was hanging off, room wall had a big splotch of cement and unpainted, closet had alot of broken cement and bathroom toilet was leaking the whole time we were there. The room smelt clean and someone was always available to attend to you. Not sure if it’s just our room, but it was really run down.
Stayed 3 nights in Jan 2024

6/10 Okay

ROGER

Liked: Staff & service
El aire acondicionado suena mucho, había moscos y moscas en la habitación, en el baño había cabellos en la ducha. En la ducha no señala cuál es el jabón de cuerpo y cuál el shampoo.
Stayed 1 night in Jul 2024

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

El peor hospedaje desde que uso esta aplicación

Todo deteriorado, sin servicio de mantenimiento por muchos años, se nota, humedad en baño paredes de la habitación, cuarteaduras en las paredes, de verdad terrible. No debería estar en ninguna aplicación. Lo peor es que la aplicación no permite cargar las fotografías de evidencia en el rubro de "agregar foto"
Stayed 2 nights in Dec 2024

2/10 Terrible

Galo

Disliked: Staff & service, property conditions & facilities
Bed was dirty, sheets had lipstick and ants, bathroom had lots of mold and signs of water leakage from upper floor, door latch unsafe, general feeling of lack of maintenance and cleaning. In general it was filthy. Fortunately I got my money back and did not stay the night but I had do look for another alternative at 10 pm after this awful experience.
Stayed 1 night in Sep 2024

2/10 Terrible

Maria Camila

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No tenían mi habitación . Horrible servicio
Stayed 1 night in Jul 2024

6/10 Okay

Ramon

Liked: Property conditions & facilities, room comfort

Buen lugartransportr cerca tranquilo y buena

Lugar amplio aunque una de las Cama incomoda Regadera oxidada Closet con residuos de construcción Huecos varios de a/c Personal parco de palabras
Stayed 2 nights in Apr 2024

2/10 Terrible

Alexander

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
-Ojo con los cobros duplicados- Reservé por Booking y antes del check-in noté un cargo en mi tarjeta. Al llegar, me dijeron que solo era una retención y no se me descontaría, así que pagué el total del hospedaje directamente en el hotel. Sin embargo, al salir, el cargo sí se hizo efectivo, y terminé pagando de más. Solicité el reembolso con todos los comprobantes, incluso por WhatsApp me confirmaron que me lo harían, pero después me dejaron en visto y nunca lo resolvieron. El cargo fue hecho por la empresa hotelera, pero se deslindaron totalmente. No escribo con coraje, solo para advertir: si notan un cobro previo, exijan que se descuente del total. Yo reservé por $430 y acabé pagando $600. Mucho cuidado con estos detalles para evitar pasar por lo mismo.
Stayed 1 night in Apr 2025

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