"The staff are exceptional!!! The location cannot be beat! We had our choices for coffee every morning and loved the people watching. The Summer market was across the street and so so great! Another market is also across the street in the other direction. And then there are THOUSANDS of eateries in every direction. Access to the free tram just a block away. The hotel has every amenity right down to (free I believe) self serve laundry and free sparkling water. The hotel is not "fancy." It is comfortable and practical. I would recommend they change out the very dark carpet in the guest rooms, but it wasn't in bad condition, just dark and carpet is a major dirt holder in general. I would still stay here again and recommend it highly!!!"