Castles in Métropole d'Aix-Marseille-Provence

"The room was very small. The mattresses kept sliding off the beds. We had the check in staff add our names to the 4:30am shuttle to the airport, but after being the first to get on the shuttle with our suitcases and the shuttle was full, we were asked to get off because our names were not on the list and there were 2 others who needed a shuttle as well. In the time that the guy was trying to figure out names/rooms on shuttle list, he could have driven the first group to the airport and came back to get 2nd group. The airport was a 5 minute drive. I would not recommend staying at this hotel. Better to stay at the Hilton Garden Inn which is next door"

"Knowledgeable staff, great location"

"Reception staff was so friendly and helpful. Clean rooms, excellent service."

"Very nice hotel. Perfect location"

"Lots of stairs but the staff is the best"

"Basic but good"

"Very basic hotel. Front desk staff was helpful. They arranged a taxi to the airport for me. They advertised 24 hour food services which wasn't the case. The hotel is directly behind the train station. The walkway to the hotel entrance smelled of dog feces. "

"The major criticism is to charge 1 euro for the luggage weight check Very petty and for ref in asia it is a complimentary service . Be élégant please and stop this attitude"

"O café da manhã de domingo que era para ser extendido até as 11 horas, quando chegamos não tinha mais nada nem pão. As atendentes disseram que tinha acabado e ficou por isso mesmo."