CASA NOU in central Mexico City offers easy access to the World Trade Center and Angel of Independence Monument. Guests enjoy WiFi in their rooms and the peace of smoke-free surroundings. The concierge team ensures a hassle-free stay.
Located in La Condesa neighborhood, CASA NOU is connected to a rail/subway station. Blackberry Auditorium and Palacio de Bellas Artes are cultural highlights, and some of the area's notable landmarks include Angel of Independence Monument and Paseo de la Reforma. Looking to enjoy an event or a game? See what's going on at GNP Seguros Stadium or Autódromo Hermanos Rodríguez. Visit our Mexico City travel guide
This smoke-free aparthotel features concierge services, a 24-hour front desk, and tour/ticket assistance. WiFi in public areas is free. Each apartment features a kitchenette with an oven and a microwave, plus free WiFi and a Smart TV with cable channels. Added amenities include a dining area, premium bedding, and free tea bags/instant coffee. Change of towels is available on request.
CASA NOU offers 30 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchenettes with microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers.
This Mexico City aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. 40-inch Smart televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (37 inch wide door)
Wheelchair accessible (may have limitations)
Smoking not allowed
Services and conveniences
24-hour front desk
Change of bedsheets (on request)
Change of towels on request
Concierge services
Daily housekeeping
Free bottled water
Iron/ironing board
Luggage storage
Safe
Tour and ticket assistance
Location highlights
Connected to a rail/subway station
In an entertainment district
In the city center
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
30 units
Bed sheets changed on request
Towels (changed on request)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Property is also known as
CASA NOU Aparthotel
CASA NOU Mexico City
CASA NOU Aparthotel Mexico City
Frequently asked questions
Is CASA NOU pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
This property doesn't offer parking.
What time is check-in at CASA NOU?
Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at CASA NOU?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is CASA NOU located?
Located in La Condesa, this aparthotel is within 1 mi (2 km) of Blackberry Auditorium and World Trade Center Mexico City. Paseo de la Reforma and Angel of Independence Monument are also within 2 mi (3 km). Chilpancingo Station is only a 3-minute walk and Patriotism Station is 14 minutes.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
CASA NOU Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The place is okay, and I will return. The room is a suite but mainly for sleeping only. The dining/kitchen isn't well designed and there is very little lighting. The bed was awesome and unlimited hot water in the shower.
Very little road noise at night. Staff and mucamas were excellent. Full time door man and front desk.
Very safe, clean, great customer service, exactly like pictures, great location.
Outdoor noise very loud, dark rooms.
SOL
Stayed 4 nights in Jun 2025
10/10 Excellent
Maria
16 November 2024
Liked: Cleanliness, property conditions & facilities, communication
It was wonderful. The team is warm and very professional!
Maria
Stayed 6 nights in Nov 2024
8/10 Good
Alma
1 October 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were all super friendly and tentative. The beds were a little on the hard side but we enjoyed pur stay nonetheless. The location was also great, lots of places to go eat to were literally around the corner
Alma
Stayed 4 nights in Sep 2024
8/10 Good
Juan
4 October 2024
Liked: Cleanliness, property conditions & facilities, communication
Definitely should look into AC, they had fans but it would still be warm.
Felt very welcoming when staying here.
Very friendly staff.
Wish they had washers and dryers.
Juan
Stayed 6 nights in Sep 2024
10/10 Excellent
Chantelle
13 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
I travelled alone to Mexico City and had friends staying near by in the area. I stayed at Casa Nou alone as young woman travelling I felt very secure staying there. My room was clean and had everything it needed.
Yes the rooms don’t have AC, like most places in the city but you’re provided with a fan.
If you’re wanting a place with a nice view, this isn’t the place for you.
Thank you Casa Nou for the wonderful stay
Chantelle
Stayed 3 nights in May 2025
8/10 Good
Ashley
8 April 2025
Liked: Room comfort
Okay
The hotel was very secure which is nice when traveling solo. However The room had no natural light all windows faced inside towards the stairwell or the hallway. The room cleanliness was meh stains on the walls. Not much ventilation, was very stuffy and little mildew smell. The bed and pillows were very comfortable and a great area.
Ashley
Stayed 5 nights in Apr 2025
10/10 Excellent
Marleni
2 March 2025
Liked: Cleanliness, amenities, communication
It felt safe and staff were super friendly. They were able to accommodate us during an unpleasant experience earlier that night. They upgraded 2/3 rooms booked. We loved that the rooms came with kitchenettes. They also offer daily cleaning. There’s a door person 24/7 which is great. Some areas of opportunities are that there’s no AC, you have a small fan that you need to run all day in order for the room not to feel stuffy. I am not sure what is going on in the property or its surroundings but it is super loud at night as well. One of the rooms was not in the best conditions. Overall, it was a decent stay.
Marleni
Stayed 5 nights in Feb 2025
10/10 Excellent
Michel
23 August 2025
Liked: Cleanliness, room comfort, communication
Great place to stay long term
Michel
Stayed 3 nights in Aug 2025
10/10 Excellent
Nestor E
31 July 2025
Liked: Cleanliness, room comfort, communication
All good very close to La Roma
Nestor E
Stayed 3 nights in Jun 2025
4/10 Poor
Hebberly
24 October 2025
Disliked: Cleanliness, room comfort, communication
No. No. No.
This place is misrepresent. This place is old full of stains, bed sheets are not crisp, the kitchens are not functional without proper utensils and to top it off , there are cockroaches.
It was clean and everyone was nice. 24 hour security and door man. The rooms are comfy.
Jo Ann
Stayed 3 nights in May 2025
8/10 Good
Maria
27 August 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good
Maria
Stayed 2 nights in Jun 2025
10/10 Excellent
Richard
11 October 2025
Liked: Cleanliness, property conditions & facilities, communication
Disliked: Amenities
Don’t expect a lot. You Get what you pay for. The rooms aren’t air-conditioned. I was there in the winter so it wasn’t that hot. Rooms are clean But I didn’t have a power point next to my bed or nightstand. Closest power point was on the other side of the room The concierge is very welcoming, friendly and helpful. 24 hr concierge
Richard
Stayed 1 night in Oct 2025
2/10 Terrible
luis
13 November 2025
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Staying in this property was a terrible decision. My check-in was an awful experience. The person in charge of check-in was super rude (I got 32 minutes before 3.00 PM, and it looks like he was mad about it). The facilities are not even good; the room was only partially clean; I found mold in the bathroom; the fridge is not available; and the bedspread was old and torn. Also, I found a previously used hand towel. I don't recommend this place; you can find plenty of options in the Condesa area with better services and not treated poorly.
luis
Stayed 1 night in Nov 2025
10/10 Excellent
ENRIQUE
3 September 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The fridge wasn't work
ENRIQUE
Stayed 1 night in Aug 2025
8/10 Good
Ernesto
17 June 2025
Liked: Cleanliness, property conditions & facilities, communication
This place was very nice very friendly staff the only problem i had was the room size. The room size was advertised as 650 SQF and the reality it was only about 250 ver very small i pay for the 650 SQF room and got a 250. Talk to the lady in front desk very friendly but charge me more for a bigger room that i had pay for.
Ernesto
Stayed 3 nights in Jun 2025
10/10 Excellent
Gilberto M
15 April 2025
Liked: Cleanliness, property conditions & facilities, communication
Ok
Gilberto M
Stayed 2 nights in Apr 2025
2/10 Terrible
Jafeth
21 January 2025
Disliked: Cleanliness, amenities
The shower would flood and the towels and bedding had a very bad smell
Jafeth
Stayed 2 nights in Jan 2025
6/10 Okay
Mark
16 November 2024
Liked: Cleanliness
It’s was very central, the exterior of the building is very shabby it could do with some fresh paint and proper signage. The room I selected was very clean, the mattress is very hard you may want to look into getting mattress toppers for customers who don’t like hard bedding.
Otherwise everything was good.
Mark
Stayed 6 nights in Nov 2024
2/10 Terrible
Stefan
17 March 2025
Disliked: Cleanliness, room comfort, communication
It is nothing like advertised!
The rooms look nothing like on the pictures and they are tiny, the sizes advertised are complete fantasies. The rooms are in bad condition, the sink was clogged, the mirror lamp was falling apart. You cannot enter the place yourself, so at night you are not supposed to enter or leave to let the doorman sleep. We had a look at the room we booked and then we went somewhere else. No idea where the good ratings are coming from.
Stefan
Stayed 3 nights in Mar 2025
2/10 Terrible
matthew
21 November 2024
Disliked: Cleanliness, room comfort, communication
Disgusting dirty misrepresentation.
Absolutely the worst. Misrepresented room. Looks nothing like photos. Is tiny. Is dirty. Manager promised to move me to the room that I actually paid for the following day but I was told that it was still full. Paid for 9 days. Checked out after 1. Ignored all attempts to process a refund so I had to do a chargeback. Other reviews online state there were bedbugs. Ignore at your peril.