Skip to Main Content.
List your propertySupportTrips
Unlock instant savings with Member Prices
Sign in
Feedback

FlowSuites Polanco

3.5 star property
Hotel with a 24-hour front desk, steps from Avenida Presidente Masaryk

Choose dates to view prices

Photo gallery for FlowSuites Polanco

Interior entrance
2 bedrooms, free minibar items, in-room safe, individually furnished
2 bedrooms, free minibar items, in-room safe, individually furnished
LED TV
Fridge, microwave, stovetop, coffee/tea maker
FlowSuites Polanco is in the heart of a dynamic Mexico City district. Urban explorers love the helpful staff, in-room WiFi, dry cleaning, and luggage storage. The area shuttle and concierge services make exploring and navigating local attractions easy.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pet friendly
  • Laundry
  • Kitchen
  • Free WiFi
The current price is AED 474
AED 566 total
includes taxes & fees
10 Nov - 11 Nov

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Apartment, 1 Queen Bed

2 bedrooms, free minibar items, in-room safe, individually furnished

Executive Apartment, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Kitchenette
Refrigerator
Minibar (some free items)
HDTV
2 bedrooms
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Apartment, 1 King Bed

2 bedrooms, free minibar items, in-room safe, individually furnished

Executive Apartment, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Kitchenette
Refrigerator
Minibar (some free items)
HDTV
2 bedrooms
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse

Penthouse | 2 bedrooms, free minibar items, in-room safe, individually furnished

Penthouse

Highlights

Separate dining area
Separate sitting area
Individually furnished
Kitchenette
Refrigerator
Minibar (some free items)
HDTV
2 bedrooms
  • 72 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

You may also like

Ad
Reception

ULIV Pulse Roma - Condesa

Cuauhtémoc
  • Kitchen
  • Pet friendly
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 326 reviews
The price is AED 383
AED 458 total
includes taxes & fees
1 Dec - 2 Dec
ULIV Pulse Roma - Condesa

About the neighborhood

Map
Emilio Castelar # 34 (esquina Galileo), Colonia Polanco, Mexico City, CDMX, 11560

What's nearby

  • Avenida Presidente Masaryk - 1 min walk - 0.0 km
  • Parque Zoologico de Chapultepec - 7 min walk - 0.6 km
  • Auditorio Nacional - 9 min walk - 0.8 km
  • National Museum of Anthropology - 12 min walk - 1.0 km
  • Angel of Independence Monument - 9 min drive - 3.0 km

Getting around

  • Polanco Station - 7 min walk
  • Mexico City Buenavista Station - 19 min drive
  • Benito Juarez International Airport (MEX) - 32 min drive

Restaurants

  • ‪Café Toscano - ‬1 min walk
  • ‪La Aceituna - ‬2 min walk
  • ‪Myka Frozen Yogurth - ‬1 min walk
  • ‪Fougasse Polanco - ‬1 min walk
  • ‪Maison Belén - ‬1 min walk

About this property

FlowSuites Polanco

Hotel near Avenida Presidente Masaryk
Located close to Lincoln Park and Auditorio Nacional, FlowSuites Polanco provides dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An area shuttle, tour/ticket assistance, and luggage storage
  • Smoke-free premises, concierge services, and a front-desk safe
  • A 24-hour front desk and an elevator
Room features
All guestrooms are individually furnished, and offer comforts such as separate sitting areas and separate dining areas, in addition to perks like free WiFi and minibars (stocked with some free items).
Other conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • HDTVs with cable channels
  • Separate sitting areas, separate dining areas, and kitchenettes

Similar properties

Handrails in hallways

Suites Obelisk

  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
8.8 out of 10, Excellent, 759 reviews
The price is AED 513
AED 638 total
includes taxes & fees
30 Nov - 1 Dec
Suites Obelisk

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Things to do

  • Hot tub

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (79 inch wide door)
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Free minibar (limited items)
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 915 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 26 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 915 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned

Property is also known as

Casa Castelar Aparthotel
Casa Castelar Aparthotel Mexico City
Casa Castelar Mexico City
FlowSuites Polanco Aparthotel
FlowSuites Aparthotel
FlowSuites
FlowSuites Polanco Mexico City
FlowSuites Polanco Apartment
FlowSuites Apartment

Frequently asked questions

Is FlowSuites Polanco pet-friendly?

Yes, FlowSuites Polanco allows dogs (limit 1 total) with a maximum weight of up to 26 lbs per pet. There's a fee of MXN 915 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at FlowSuites Polanco?

This property doesn't offer parking.

What time is check-in at FlowSuites Polanco?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at FlowSuites Polanco?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is FlowSuites Polanco located?

Located in Polanco, this hotel is within a 5-minute walk of Avenida Presidente Masaryk and Lincoln Park. Parque Zoologico de Chapultepec and Auditorio Nacional are also within 15 minutes. Polanco Station is 7 minutes by foot and Auditorio Station is 10 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

FlowSuites Polanco Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 180 out of 383 reviews
Rating 8 - Good. 113 out of 383 reviews
Rating 6 - Okay. 58 out of 383 reviews
Rating 4 - Poor. 15 out of 383 reviews
Rating 2 - Terrible. 17 out of 383 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, and very friendly staff. The room was a bit dark and didn't have all the bathroom amenities filled. (e.g. shower soap).
Stayed 2 nights in Oct 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Location is perfect, you can do anything just walking.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place !!!
Stayed 3 nights in Dec 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and the location was wonderful. It was accessible and walkable to all my meetings. I fully recommend it.
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great!
Stayed 4 nights in Oct 2022

4/10 Poor

Omar

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place has no air conditioning, and in the middle of the night, someone tried to open my room's door.
Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little loud but comfortable

The room was spacious and comfortable. The minor problems were that there was no nightstand and I had to stand on the bed to draw the shades. Major problem was seepage of music all day and night until 10 pm.
Stayed 3 nights in Nov 2023

2/10 Terrible

Juan C

Disliked: Cleanliness, staff & service, property conditions & facilities
The receptionist didn’t give me appropriate info about where and how to park my car. The hotel doesn’t have parking spot. The property is old. There are several bars around and you can hear the noise from the room.
Stayed 2 nights in Mar 2023

6/10 Okay

Eduardo

Liked: Cleanliness, room comfort

Service is going way down

How is it possible you charge for a lost plastic key?. THis is th third time there is no body lotion in the bathroom and I have to ask for it. Space between bed and window is not enogh to pass thru, everytime I wanted to open the windo I had to ggo over the bed.
Stayed 2 nights in Jan 2024

2/10 Terrible

ZAHIR

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Advertized king sized bed. Got a small bed
Stayed 1 night in Oct 2025

10/10 Excellent

NAYELI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación y el servicio es inmejorable, seguramente regresaré a ese lugar
Stayed 1 night in Sep 2025

10/10 Excellent

Mario

Liked: Amenities
El recepcionista Fernando de 10
Stayed 1 night in Jun 2025

4/10 Poor

Stefano

Disliked: Property conditions & facilities, room comfort
Ottima posizione, molto comodo. Ma decadente e privo di servizi. Niente aria condizionata o altro. La doccia inondava il bagno ogni volta perche privo di blocco della porta. Evitare. Non capisco perche ha un punteggio cosi alto.
Stayed 1 night in Jun 2025

8/10 Good

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación excelente. ¡¡¡Lo recomiendo ampliamente!!!
Stayed 1 night in Jun 2025

6/10 Okay

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great. The property and staff are good and nice. The only issue is that this hotel doesn’t have AC. In the afternoon it was very hot. While the fan provided made it survivable, it was not enough. It cooled off deep in the night/morning. Great for October to April perhaps. Otherwise, book at your own risk.
Stayed 2 nights in May 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff ere extremely helpful and welcoming. The location was wonderful - so close to everything. The property is very modern and clean.
Stayed 7 nights in Feb 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, helpful staff. Clean facilities. Excellent dining adjacent and nearby.
Stayed 8 nights in Feb 2025

10/10 Excellent

Lou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. Any luttle issue or question and they took care of it.
Stayed 5 nights in Feb 2025

10/10 Excellent

Irma Aguilar

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Buena ubicación, lo que no me gustó es que le falta mantenimiento al baño y en general, NO tiene servicio de alimentos, NO espacios libres
Stayed 2 nights in Jan 2025

10/10 Excellent

Pérez del

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
UBICACION, LIMPIEZA
Stayed 4 nights in Sep 2024

8/10 Good

Enrique S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El agua caliente es un problema.
Stayed 1 night in Nov 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EL ESPACIO DE LAS HABITAXIONES EXCELENTE. EL SERVICIO EXTRAORDINARIO. MUY AMABLES Y DISPONIBLES EN TODO MOMENTO.
Stayed 4 nights in Nov 2024

8/10 Good

Jaime

Liked: Cleanliness, staff & service
Disliked: Amenities
Muy buena ubicación. El staff muy amable. La propiedad un poco vieja. Necesita mejoras. No reponían el jabón líquido. Tampoco el azúcar ni la crema.
Stayed 6 nights in Oct 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelemte propiedad en zona nice.
Stayed 3 nights in Jul 2024

8/10 Good

veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien. Solo falta el estacionamiento.
Stayed 1 night in Oct 2024