4/10 سيّئ
Amanda
مسافر برفقة مجموعة
9 فبراير 2026
عناصر نالت الإعجاب: وسائل الراحة وحالة المنشأة ومرافقها
Service was disappointing from the start. When we arrived, the valet watched us struggle to unload our bags without so much as a “hello” or “welcome.” The front desk staff seemed visibly annoyed to check us in, and throughout the process I genuinely felt like we were putting them out simply by being there.
We were initially assigned a first-floor room (two women) with a glass door that opened directly to a street-facing patio, which made us uncomfortable. When I politely asked if a higher-floor room was available, I was met with a long eye roll and a firm instruction to “bring your bags to the front.” Apparently, this request was asking a bit too much.
I don’t understand why people choose customer service roles if they can’t even fake a smile. After getting into our room, I noticed the hotel advertises welcome cocktails — which we were never offered. The room itself was fine, though a bit worn. The lobby coffee was nice.
The location is good if you want to stay right in the middle of the tourist area. However, based on the service we received, I wouldn’t stay here again or recommend it.
Amanda
أقام 3 ليالٍ في شهر يناير عام 2026
