I went to Michigan city over Memorial Day weekend with my immediate family (husband and 3 young kids), my father, my mother-in-law, and my brother-in-law. We have stayed in the Beachwalk complex before and this is a perfect getaway for kids & adults. There are lots of great things to do with family such as the pool, beach, zoo, hiking, and playgrounds.
PROS: The house was nice and clean, great location (few minute walk from pool/lake and beach), nice bunk beds for the kids, and management was very attentive. For example, we had some issues with the high chair and TV's and they did connect with us quickly and were committed to resolving the issues. Everything was very organized upon arrival including our wristbands for the pool, parking passes, and a QR code detailing nearby attractions. It has a very "homey" feel to it and there are plenty of seating areas throughout the house for leisure, mealtimes, etc.
CONS: The pre-arrival first impression could be improved. We were informed prior to arrival that there would only be two rolls of toilet paper per bathroom and guests were encouraged to bring their own for stays beyond two days. Additionally we were told that soap/shampoo would not be provided (which ultimately did not turn out to be the case). For the cost of renting this beautiful home, these are items that guests should not need to worry about while on vacation. Another source of frustration stemmed from the various fees for renting baby equipment (pack n play, high chair, etc.). This is something we hadn't encountered during previous VRBO stays as we always filter to "family friendly" and generally these items are provided if they are available. We were offered to rent these items. The frustration was compounded by the fact that we found a high chair and booster seat in the supply closet on the last day of our trip after agreeing to rent items. A few other suggestions include: providing pool towels, expanding beyond basic cable (only a few TV station were available, the rest asked you to subscribe), and including more kids toys/books in the room with bunk beds.
Overall, we had a great time and enjoyed the home/location. We would highly recommend this home and believe that a few minor adjustments would help.
