Search Guest Houses in Mid-Atlantic

"AWFUL experience overall. We arrived for check-in at midnight and the reception staff was extremely hostile. Any basic information had to be dragged out through questions, and the overall attitude felt very unwelcoming. One very important detail: the hotel charges $8 for every Amazon package received, which is NOT mentioned anywhere in their description. On top of that, the package pickup process is TERRIBLE — you have to wait in the same huge check-in line just to collect packages you already paid for at "available hours". We had 24 packages and ended up paying an ABSURD amount. It honestly felt exploitative and wasted hours of our trip, adding the stress on our moods. Some packages were marked as received but were lost somewhere in the hotel, so more waiting time and stress. What made this EVEN WORSE was how outdated and manual their processes were — staff were literally handling package tracking with paper and pencil by hand, which explains the disorganization. The bathroom had no ventilation/extractor fan, the room was cold, and there was no heating available. So discusting. I’ve traveled to NYC 4 times before and stayed in other hotels that were better, more professional and better priced. This hotel seemed to charge extra for absolutely everything while offering a much worse experience overall. Shoutout to the only truly helpful person we encountered there: Pablo from engineering, who kindly provided us with a portable heater. You suck, as a team and as a hotel."

"Absolutely loved it"

"Hotel in general was excellent. Staff very helpful, knowledgeable and courteous. Restaurants were terrific. Dinners at B-Prime and The American Bar & Grill were superb. Had “The big” steaks for 2”. Worth the price. Cooked perfectly. Wait staff worth it. Room clean, sizable and comfortable. Re: “Rewards/Casino Cards”, didn’t get until after first dinner didn’t know about all benefits until checking out. Missed a lot of points because of this, such as should have charged all food and beverage to room for larger point growth and for extra discounts. Also for military discount. Borgata is a great place to stay. Recommend it highly. Look forward to our next stay. Thanks, it was memorable!!!"

"Good hotel. Not a lot of simple amenities."

"Pay attention to the elevators when you press you floor. It tells you what elevator to catch. Not sure the issues that people had.. catch the correct elevator and you have zero issues. "

"Good breakfast. Great staff."

"Robin at front desk was very personable, professional and gracious! Made our trip worth it! "

"Room was very loud from the elevator! Took forever for housekeeping to bring our requests. Staff was not friendly."

"Great team at check-in desk. "