"Clean rooms and nice staffs"

"The property was absolutely beautiful- so well decorated! The staff was not only helpful and knowledgeable, but also very kind. If you’re looking for a beautiful luxury property, definitely don’t sleep on this one!"

"Staff were friendly and helpful."

"Breakfast was well-served"

"Great hotel. Staff was great. Room was clean as well as the rest of the hotel."

"Room stayed hot, (78) was as cool as it got, got charged amenities up front, one of which was supposed to have been bottled watered offered, which I i was told they did not do, and the elevators only one worked halfway."

"NU Hotel in Brooklyn is a beat-up, poorly maintained, unwelcoming and unhelpful staff: -rooms are crammed, beds are very uncomfortable - bed mattresses on both beds were hard and lopsided, bathroom shower did not function properly (could not be turned off so we had to keep it running, then the soap holder fell off, and there was dirt or mold around the edges of shower floor). Bathroom does not have a fan which could explain the mold. -the air conditioning unit stopped working about midnight,...