"Unclean room"

"As for the property itself, the location was excellent; however, we encountered several issues. For the first two days—while staying in room 3338—the air conditioning was not working. We called multiple times to report the problem, but no one ever came to address it. On the second day, they moved us to a different room—suite 2932—but the air conditioning wasn't working there either. From there, they moved us to room 2813; the AC worked fine in that one, but when my son went to lie down on the...

"Clean, nice hotel, great location to nework airport "

"Staff were great. But, the elevator situation during this stay March 2026 and back in October 2025 was affecting my broadway show ticket ETA. "

"Yes and yes"

"Comfortable bed and pillows. "

"There was a continuous sound, like a ticking in the bed head. The toilet tank ran all night. I had to flush the toilet twice each time for it to completely flush. The tub was so old and underneath the soap holder was mold- black mold. The tub itself was really old. I did not complain, I was there for a conference and was not in the room most of the time. "

"Good location. Clean and big rooms"