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"Bed was terrible"

"Very large hotel, everything you could need and super close to the airport"

"We had an excellent stay at Hilton Times Square. The staff were incredibly friendly, professional, and always willing to help with a smile. The location is perfect—just a short walk from Times Square and close to many attractions, restaurants, and subway stations. Housekeeping was outstanding, and our room was always clean and well-maintained. The hotel is comfortable, quiet, and made our trip even more enjoyable. I highly recommend this hotel to anyone visiting New York. We will definitely...

"The stay was fine, but the check-in was very rough. I got there late due to a delay with my flight. I tried to check-in with my reservation and was told there were no room available. Some back and forth with the desk clerk until I found my Hilton Honors account. Then there was a room available and I went to that room and someone was already in it. I went back to the front desk, 30 minutes later and I finally got a room. I was disappointed when I later got an additional charge for $25/day plus...