"Huge issues with hotel room keys not working each time we would come back to hotel, this happened daily sometimes 2x per day. We came after 10 pm one evening no one is at the service desk and we cannot get into room. We had to ring a bell 5 times to have someone assist us. We waited 30 minutes. They did not give us any compensation, just 2 bottles of water and a goodie bag that had nothing of use. Overall it was a nice hotel good location. "

"We arrived in the evening of the city’s 750th birthday celebration. Our rooms were perfect and silent even with the party below. We loved the location and hotels ambiance. We will return next time we are in Amsterdam "