This hotel offers the perfect balance of relaxation and recreation with its sauna and bowling alley - a versatile retreat that caters to diverse interests
Located near Dow Gardens, Valley Plaza Inn offers leisure and fun. Start your day with a free continental breakfast, then unwind in the sauna, soak in the spa tub, or bowl a few frames. WiFi keeps you connected, and the garden provides a peaceful spot to recharge.
Reviews
7.47.4 out of 10
Good
Popular amenities
Pool
Hot tub
Breakfast included
Parking included
Free WiFi
Air conditioning
About this property
Valley Plaza Inn
Family-friendly hotel near Dow Diamond
Located close to The Tridge and Midland Center for the Arts, Valley Plaza Inn provides free continental breakfast, a bowling alley, and a garden. For some rest and relaxation, visit the sauna or the hot tub. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a gym.
Other perks include:
2 indoor pools and a children's pool
Free self parking
Express check-out, free newspapers, and coffee/tea in the lobby
A water dispenser, meeting rooms, and a 24-hour front desk
Room features
All 162 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
Recycling, LED light bulbs, and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and shower/tub combinations
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Frequently asked questions
Does Valley Plaza Inn have a pool?
Yes, this property has 2 Indoor pools and a children's pool.
Is Valley Plaza Inn pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is free at this property.
What time is check-in at Valley Plaza Inn?
Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Valley Plaza Inn?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is Valley Plaza Inn located?
Set in Midland, this family-friendly hotel is within 6 mi (10 km) of Dow Diamond, The Tridge, and Emerson Park. Midland Center for the Arts and Dow Gardens are also within 9 mi (15 km).
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Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel is VERY dated and in need of updating. Dirty carpets, broken screens, overall very scary. Located just off the highway and not close to any restaurants.
This property is no longer a Best Western. The desk clerk was very kind but the room was unsatisfactory. Carpet dirty and wrinkled, toilet did not work properly and was af ceiling in poor condition. We drove 3 hrs home rather than stay
It was for a concert. Whole family went. Wanted 2 rooms close by. They were separated by a ways. And beds were a little uncomfortable. But overall okay stay
Charles
Stayed 1 night in Aug 2021
Verified
4/10 Poor
Tamara
30 August 2021
Disliked: Property conditions & facilities
The mattress was horrible! Neither of us slept. The hotel had no extra pillows and the ones on the bed were very small squares and just not at all supportive! Bathroom is very old and the tub had rust on it! Not at all satisfied with this particular Best Western in Midland MI. We frequently use other best western properties so I’m really surprised this one has their name.
Nice quiet and clean room. The common areas were a bit dirty and the breakfast was disappointing. The kiddie pool, arcade, and sauna were not open unfortunately.
Verified traveler
Stayed 1 night in Jul 2021
Verified
6/10 Okay
Verified traveler
4 August 2021
Liked: Cleanliness
Disliked: Staff & service
Room did not get cleaned as it was suppose to after 2 nights.
Parking area looked deserted, I thought they were closed. Check-in was ok, but when I came back with a problem (poor ac ) the night manager was rather hostile.
The rooms looked very nice with the brick walls, but like the hallways , there seemed to be an odor of stale cigarette smoke. Perhaps, the odor was absobed by the bricks over time.
The pictures make this hotel look pretty good! Don't be fooled. My husband and I stayed recently and agreed if the management were different this place could be great. The staff seemed annoyed we were there. There was a food wrapper on the floor in our room. The tub wouldn't drain properly, and the carpet felt moist. The breakfast was limited because of low staff due to COVID, which is understandable. However, we felt like we were on a scavenger hunt to find everything. There was no rhyme or reason as to where food was placed and it was hard to find anything. We were so happy when we left that we didn't have to go back. Spend the extra money and stay closer to downtown Midland!
Not a good continual breakfast rooms smelled hot tub out of order
Verified traveler
Stayed 1 night in Jul 2021
Verified
8/10 Good
Verified traveler
12 July 2021
Liked: Cleanliness, staff & service
Disliked: Amenities
Near where we wanted to stay - Valley Plaza. also wanted swimming pool.
Elevator didn't work one evening. No one at desk when we needed more shampoo & washcloths. staff brought them up, but the washcloths were stained & dirty looking. Ick!
We checked into our hotel Best Western Valley Plaza Inn, on 6/24 without knowing the hotel did NOT have hot water. We called the front desk the next morning and they said, “they didn’t know when it would be fixed”.
We were supposed to stay there again on 6/28 but, I asked, if they had hot water and 25 minutes later the General Manager comes out and say, “No it is not fixed yet”. So, we did not stay that night.
This location has gone to the potty. I’ve traveled here for 26 years and this is the worst. The bathroom was dirty. No staff for breakfast. Pool was closed even after I contacted and it was confirmed open prior to booking. Bathroom full of bugs. We were told that there was nothing that could be done. No management to handle issues.