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Heart Hotel Milano

4.0 star property
Hotel with a 24-hour front desk, a short walk to Piazza della Repubblica

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Photo gallery for Heart Hotel Milano

Front of property
View from property
Triple Room | 1 bedroom, down comforters, minibar, in-room safe
Interior
1 bedroom, down comforters, minibar, in-room safe

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room

1 bedroom, down comforters, minibar, in-room safe

Standard Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Down duvet
Separate bedroom
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room Single Use, Balcony

1 bedroom, down comforters, minibar, in-room safe

Double Room Single Use, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Down duvet
Separate bedroom
Private bathroom
  • 22 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Balcony

1 bedroom, down comforters, minibar, in-room safe

Double Room, 1 Double Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Down duvet
Separate bedroom
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | 1 bedroom, down comforters, minibar, in-room safe

Triple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Down duvet
Separate bedroom
Private bathroom
Bidet
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room Single Use

1 bedroom, down comforters, minibar, in-room safe

Double Room Single Use

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Down duvet
Separate bedroom
Private bathroom
Bidet
  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

1 bedroom, down comforters, minibar, in-room safe

Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double Room With Balcony

1 bedroom, down comforters, minibar, in-room safe

Double Room With Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room With Balcony

1 bedroom, down comforters, minibar, in-room safe

Triple Room With Balcony

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Double Room

1 bedroom, down comforters, minibar, in-room safe

Double Room

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Piazzale Principessa Clotilde 10, Milan, MI, 20121

What's nearby

  • Piazza della Repubblica - 2 min walk - 0.2 km
  • Teatro alla Scala - 19 min walk - 1.6 km
  • Galleria Vittorio Emanuele II - 3 min drive - 2.2 km
  • Piazza del Duomo - 4 min drive - 2.8 km
  • Cathedral of Milan - 4 min drive - 2.8 km

Getting around

  • Viale Monte Santo Tram Stop - 1 min walk
  • Milan Porta Garibaldi Station - 10 min walk
  • Linate Airport (LIN) - 8 min drive

Restaurants

  • ‪Acanto Restaurant - ‬4 min walk
  • ‪STK Milan - ‬3 min walk
  • ‪Principe Bar - ‬3 min walk
  • ‪Il Liberty - ‬4 min walk
  • ‪Friends Pub Milano - ‬2 min walk

About this property

Heart Hotel Milano

Upscale hotel near Teatro alla Scala
Close to Piazza della Repubblica and Via Montenapoleone Fashion District, Heart Hotel Milano provides a grocery/convenience store, laundry facilities, and more. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An area shuttle, a front-desk safe, and a TV in the lobby
  • Multilingual staff, a 24-hour front desk, and an elevator
  • Luggage storage, smoke-free premises, and free newspapers
  • Guest reviews speak highly of the first-rate property condition
Room features
All 52 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and bidets
  • TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, French, German, Italian, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 10 per day)
  • Street parking available
  • Area shuttle (surcharge)
  • Limited onsite parking

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 10 per day (2297 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT015146A1BRZRM2TI, 015146-ALB-00215

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cervo Hotel Milan
Cervo Milan
Hotel Cervo
Hotel Cervo Milano
Cervo Milano
Hotel Cervo Milano
Heart Hotel Milano Hotel
Heart Hotel Milano Milan
Heart Hotel Milano Hotel Milan

Frequently asked questions

Is Heart Hotel Milano pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Heart Hotel Milano?

Limited spots are available.

What time is check-in at Heart Hotel Milano?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Heart Hotel Milano?

Check-out is at noon.

Where is Heart Hotel Milano located?

Located in Porta Nuova, this hotel is within a 15-minute walk of Piazza della Repubblica, Via Montenapoleone Fashion District, and Corso Buenos Aires. Teatro alla Scala and Galleria Vittorio Emanuele II are also within 1 mi (2 km). Viale Monte Santo Tram Stop is only a 2-minute walk and P.le Principessa Clotilde (Osp. Fatebenefratelli) Tram Stop is 3 minutes.

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Heart Hotel Milano Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 241 out of 960 reviews
Rating 8 - Good. 426 out of 960 reviews
Rating 6 - Okay. 203 out of 960 reviews
Rating 4 - Poor. 59 out of 960 reviews
Rating 2 - Terrible. 31 out of 960 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

diana

Liked: Staff & service, property conditions & facilities
The location is the GOOD part: walking distance from several restaurants, bars, and a shopping center. The front desk staff was friendly and helpful. However, it smelled very musty in the room every time we entered it. As a result most of the time we would leave the window open.
Stayed 2 nights in May 2025

6/10 Okay

MHD Amar

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Sorry, I can’t go again to this hotel has very small room not clean room not comfortable beds you don’t have a wardrobe … I don’t recommend. But the area is very safe
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for getting into the centre easily, not too far from a metro station or a 30 minute walk to most places.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jukka

Liked: Cleanliness, property conditions & facilities, room comfort
Bra personal .service 24/7
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well can I say. We’ve been back a week from this hotel after booking it for my wife’s birthday and our anniversary. The staff at the hotel in particular Anna and lorenzo had clear communications with me from the off. On arrival the check in very smooth everything explained. As we got the room the room was well presented with balloons chocolates roses and bubbles. When we return I will definitely be booking this hotel again
Stayed 3 nights in Mar 2025

8/10 Good

Marie-lois

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel. About a 20 /30 minute walk from the centre.
Stayed 1 night in Oct 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was modern, quiet and clean. Staff was very friendly.
Stayed 2 nights in Jul 2024

10/10 Excellent

Spyridon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommend!
Stayed 2 nights in May 2024

10/10 Excellent

Chrischerly

Liked: Property conditions & facilities
Great!
Stayed 5 nights in Sep 2024

6/10 Okay

Fernando

Liked: Cleanliness, staff & service
Location is excellent but it is not 4stars hotel. No equipped at all…you have to put everything on floor, clothes etc. Take care when using the shower … no curtain so water runs all over the place. Fortunately my stay was only one night.
Stayed 1 night in Feb 2025

10/10 Excellent

Matteo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is comfortable and in an easy to access location, the staff is friendly
Stayed 1 night in May 2023

10/10 Excellent

SHAHAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Good service, modern and staylish room. Nice location
Stayed 5 nights in Nov 2022

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, modern, clean. Just be mindful it's nearby a hospital and on a quite trafficked road, so you may hear ambulances at night and cars & trams from early morning!
Stayed 1 night in Sep 2024

10/10 Excellent

Donna M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for a hotel.

They changed the sheets & towels daily without asking.
Stayed 9 nights in Jul 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionists were so pleasent and welcoming! We went for a concert so we didn't care much about surroundings, it was a bit quiet more than expected but 5-10 min walks and you will find cute and non-touristy places to eat! Very safe
Stayed 1 night in Jul 2024

4/10 Poor

Stivi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what I expected. Creepy looking hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Nickolas

Liked: Cleanliness, staff & service, property conditions & facilities
Was perfect
Stayed 2 nights in Jul 2022

6/10 Okay

Salah

Liked: Staff & service
It is great location but the rooms are very small for tow person the the the front desk all of them are great it is good hotel just to use it for sleeping and spend all day out side
Stayed 2 nights in Sep 2023

10/10 Excellent

olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean property. Safe neighborhood
Stayed 5 nights in Oct 2023

8/10 Good

enrico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ALL GOOD
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptionally friendly and helpful stuff! Clean room! Safe area!
Stayed 3 nights in Sep 2023

10/10 Excellent

Ivano

Liked: Cleanliness, staff & service, property conditions & facilities
Very good for a short stay. Small but clean room. Nice staff. Nothing to report.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Nice modern rooms. Didn’t try breakfast. Good location
Stayed 2 nights in Apr 2023

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
We came for a night to watch AC Milan and stayed here. Receptionist that checked us in was very friendly and gave us our room 2 hours before official check-in. Hotel and room were clean and tidy, shower and toilet were immaculate, the former worked well also. Very convenient for travelling as it was a few mins walk away from the metro line. Would definitely stay again if I visited Milan or went to the San Siro again
Stayed 1 night in Mar 2024

10/10 Excellent

CHRISTOFOROS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located-renovated-friendly personnel

Very friendly personnel both at check in and check out. Kept my luggage for 3 hours post the check out with a big smile on the face. The room is spacious ( triple room) and recently renovated. 1200 metres from the Milan Central that makes it feasible to get there on foot. Overall it is a nice hotel choice which is reasonably priced.
Stayed 1 night in Jan 2023