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"Yes, the room is clean and the staff are very helpful"

"Clean room, nice view, great public bath. Parking is quite convenient, there is a footbridge that connects parking to the hotel via a mall. "

"The hotel offers all night onsen bath, as well as complimentary ice popsicles and mini ice cream treats for you to enjoy after taking a bath (or not). Also provides complimentary soba noodles at 9:30 pm (last for maybe two hours) on 1/F. Excellent service overall and definitely will stay here again in the future."

"The staff were very professional and friendly. Some of the best service I have ever had"

"Wonderful friendly and extremely helpful staff! I would definitely stay again when in Wakayama . The hotel is well located to the park and Castle. "

"Clean hotel and Friendly staffs"

"Clean room. Family friendly. Nice Staff."

"Hotel was very nice with high quality amenities. The most impressive is the service. I am writing to praise the manager Sumita San. When I asked him for a booking change, he was extremely helpful. This made this hotel very memorable for us. "

"It is a very new hotel, new concept of hotel management, so we are old age learning new way of hotel staying ! :) Remember this hotel is 10am checked out , I didn’t notice it … so we ere a bit late to checkout, but the lady in charge is very friendly and helpful, very polite too ! All in all, the hotel provides us a clean and safety environment! Happy stay ! Thank you !"