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Hotel Cristallo

3.0 star property
Mountain views provide a stunning backdrop for relaxation at the on-site spa, while world-class skiing awaits just steps from this welcoming retreat

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Hotel Cristallo in the Dolomites offers a warm, inviting atmosphere. Guests enjoy a complimentary continental breakfast, spa, and ski-in/ski-out access. The garden is a peaceful retreat, and the arcade room provides entertainment. Families love the welcoming environment.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Penthouse

Deluxe Penthouse | Down comforters, in-room safe, desk, blackout drapes

Deluxe Penthouse

Highlights

Heating
Connecting rooms available
TV
Separate bedroom
Blackout drapes/curtains
Down duvet
Bidet
Rainfall showerhead
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Penthouse (Mountain)

Penthouse (Mountain) | Children's theme room

Penthouse (Mountain)

Highlights

Heating
Connecting rooms available
TV
Separate bedroom
Blackout drapes/curtains
Down duvet
Bidet
Rainfall showerhead
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Penthouse (Mountain)

Down comforters, in-room safe, desk, blackout drapes

Penthouse (Mountain)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Down duvet
Bidet
  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Quadruple Room, Balcony

Down comforters, in-room safe, desk, blackout drapes

Superior Quadruple Room, Balcony

Highlights

Balcony
Heating
Connecting rooms available
TV
Down duvet
Blackout drapes/curtains
Bidet
Rainfall showerhead
  • Mountain view
  • 29 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Attico Deluxe

Down comforters, in-room safe, desk, blackout drapes

Attico Deluxe

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Down duvet
Bidet
Rainfall showerhead
  • Mountain view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Kristall Suite

Kristall Suite | Down comforters, in-room safe, desk, blackout drapes

Kristall Suite

Highlights

Heating
Connecting rooms available
TV
Separate bedroom
Blackout drapes/curtains
Down duvet
Bidet
Rainfall showerhead
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Located in Moena, Hotel Cristallo is in the mountains. While the natural beauty of Dolomites and Fiemme Valley can be enjoyed by anyone, those looking for an activity can check out QC Terme Dolomiti. Take in the nearby slopes with ski runs and ski lifts, or check out other outdoor activities such as snow tubing and sledding. Visit our Moena travel guide
Map
Sen Pelegrin 22, Passo di San Pellegrino, Moena, TN, 38035

What's nearby

  • st. martin de belleville, france; Shutterstock ID 1480021; Purchase Order: -
    Ski Area San Pellegrino - Falcade
    1 min walk - 0.0 km
  • Lake San Pellegrino
    5 min walk - 0.4 km
  • Costabella Ski Lift
    6 min walk - 0.6 km
  • Gigante 306
    8 min walk - 0.7 km
  • Col Margherita Cable Car
    17 min walk - 1.5 km

Getting around

  • Renon Campodazzo-Atzwang Station
    67 min drive
  • Bolzano Airport (BZO)
    91 min drive

Restaurants

  • Chalet44 alpine lounge
    39 min drive
  • Bar Ja Ciamp
    37 min drive
  • Bar da Flora
    13 min drive
  • Rifugio & Chalet Valbona
    21 min drive
  • L'Aivaz
    12 min drive

About this property

Hotel Cristallo

Hotel in the mountains
Free continental breakfast, a terrace, and shopping on site are just a few of the amenities provided at Hotel Cristallo. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, downhill skiing, and cross-country skiing. Indulge in a massage and a manicure/pedicure at Ego Centro, the onsite spa. Enjoy the health club, as well as activities like snowboarding. Free in-room WiFi is available to all guests, along with a garden and an arcade/game room.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Bike rentals, airport pick-up service (surcharge), and express check-out
  • Express check-in, a 24-hour front desk, and multilingual staff
Room features
All guestrooms at Hotel Cristallo have perks such as laptop-compatible safes and bathrobes, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with rainfall showers and bidets
  • TVs with cable channels
  • Heating, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport pick-up shuttle (surcharge) on request
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Cross-country skiing
  • Downhill skiing
  • Full-service spa
  • Health club
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT022118A19XRGIY4S

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cristallo Moena
Hotel Cristallo Moena
Hotel Cristallo Hotel
Hotel Cristallo Moena
Hotel Cristallo Hotel Moena

Frequently asked questions

Is Hotel Cristallo pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Cristallo?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel Cristallo?

Check-out is at 10 AM.

Does Hotel Cristallo provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A per person, one-way fee applies.

Where is Hotel Cristallo located?

Located in the mountains, this ski-in/ski-out hotel in Moena is within 1 mi (2 km) of Costabella Ski Lift and Dolomites and close to winter sports such as snow tubing and sledding. Ski Area San Pellegrino - Falcade and Lake San Pellegrino are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Cristallo Reviews

8.8

Excellent

9.6

Cleanliness

8.4

Location

9.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 5 out of 12 reviews
Rating 8 - Good. 6 out of 12 reviews
Rating 6 - Okay. 1 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

Reviews

10/10 Excellent

Prasoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best places we stayed at. The owner of the property was very helpful, he went out of the way to get things organised for us. This place is highly recommended if you're staying in the area.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abbiamo prenotato la nostra Camera la mattina per la sera, era il giorno 27 di dicembre, ci hanno subito contattato per telefono chiedendoci cortesemente se preferivamo un letto da bambini oppure un letto tradizionale da una piazza per la figlia di 2 anni… la cosa non era scontata e già da questo si capiscono molte cose. Arrivati dopo 5 ore di viaggio in questa bellissima struttura ci siamo subito resi conto di aver fatto la scelta giusta, situata vicino alle piste da sci, lontana dalla confusione, curato nei minimi dettagli, bellissima camera con ampi spazi e terrazzo su vista Passo San Pellegrino. Provare per credere, si mangia benissimo. Io e mia moglie volevamo tornare a sciare dopo un lungo periodo di fermo , nessun problema, senza nemmeno uscire dalla struttura abbiamo noleggiato attrezzatura da sci, acquistato abbigliamento tecnico, infilato gli sci e raggiunto gli impianti di risalita senza aver dovuto fare un passo a piedi. Veramente Top!! Complimenti a tutto lo staff dell’hotel Cristallo Saluti Gorini & Nardi

8/10 Good

Milos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good.

All was good.only wellnes is italy type.p
Stayed 7 nights in Jan 2019

8/10 Good

MASSIMO

Liked: Cleanliness, property conditions & facilities, room comfort

Estate 2017

Esperienza positiva, albergo buono, colazione buona, personale discretamente socievole, buona la spa, eccellente la posizione.
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
haben uns sehr wohl gefühlt tolle küche und nettes personal
Stayed 2 nights in Jul 2017

8/10 Good

Eva, Stockholm, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Personal touch

We had a great stay at Cristallo in Passo San Pellegrino. We arrived in the middle of a thunderstorm and were extremely well treated by all in the staff for the next few days. Highly recommeded!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hôtel une nuit très reposante

Très bon hôtel à 2000m. Accueil très agréable et sympathique. Nous avons diner sur place très bien. Petit déjeuner bien. Espace détente jacuzzi, hammam, sauna très appréciable.

6/10 Okay

Heather

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Ruth

Stayed 1 night in Jul 2025

10/10 Excellent

Davide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2021

8/10 Good

Manuela

Liked: Cleanliness, staff & service, room comfort

8/10 Good

DOMENICO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort