"We stayed in the Junior Suite (Lake view). The room had no fault, had a modern touch and it was very clean and comfortable. Dual sinks and separate bathroom + shower elevated the quality of the stay. We enjoyed every single staffs’ hospitality, very friendly and professional. The scenery you have in jacuzzi/pool is hard to beat, especially accessing to the thermal pool is effortless. Special thanks to Francesca (and other Front desk staffs) and Gerardo (and other F&B staffs). We really...

"We loved our room, we had a suite on the top floor overlooking the pool with a view of the lake and mountains, it was immaculately clean and tidy, the breakfast was fantastic with a great choice for all"

"Our stay at Hotel Serenella was so memorable! We were traveling with our baby for the first time and the staff were super accommodating, we felt like family during our stay. The location is excellent, you can walk to all the main attractions… but honestly the hotel itself has so much to offer, we enjoyed having a drink on their beautiful terrace and spending time at their lakefront. What a treat!! We will definitely be back."

"Excellent hotel with a fantastic view. Staff all very polite. Few minor issues: water by the pool should be free / there should be a water dispenser; guests should be able to borrow an iron (never been to a hotel where this wasn’t possible); staff don’t understand the concept of ice coffee which we found strange. None of these things stopped us from having an excellent time and we would love to come back! Fantastic facilities and exceptionally positioned on the lake (not too far from...

"Everything was lovely, except for our 5 hour boat ride we arranged with the hotel. The boat was having engine issues and was very slow. Because of this we visited no villages and stopped only at a village for lunch. Very disappointed. "

"Beautiful hotel. Great location. The only question I have is for those with mobility issues. There may be an elevator from the arrival point to the lobby but I didn’t see it. The stairs are a bit much to carry luggage up. If you have issues, chaexk with the hotel."

"Überschaubares Hotel mit guter Lage "

"Stato bello "