Find Family Hotels in Monroe, OH

"I would not recommend staying at Quality Inn Mason Near Kings Island. I booked the property through Expedia for a multiple night stay. We flew in on a redeye and checked into the hotel. Being a non-smoking property, the first thing we noticed was a individual smoking outside our room pacing back and forth. You know the type that makes you feel uneasy. This went on for a good 30 minutes. Once I entered the room, I noticed the primary light didnt work. I tried the switch, expected the light and had no luck making it work. I proceeded to bring in my bags, went into the bathroom to wash my hands found the soap on top of the plastic wrapper, already used. Okay, kinda a cleanliness issue that bugged my wife but I continued to settle. My wife was very tired so she laid on the bed to rest. I knew we needed to leave soon so I checked on the alarm clock to set it. It didnt work. Now I am beginning to get annoyed about the quality of the place. I thought I'd get some coffee while my wife slept. This is when I found the coffee maker was absolutely disgusting. The microwave kept beeping every 5 minutes or so. This is when I went upto the office and asked to cancel the reservation and leave. The office manager asked why, I started detailing the issues. He told me I had to pay for 3 of the 5 nights. I was shocked. He said it was because of how I booked it. Major strike against Expedia. Manager did step it down to 1 night. Later I found they charged my card 6 nights and deposit. "

"The shower ceiling had what looked like mold on it. A towels was put on shower floor resulting in a black ring around towel where drain was at. The dumpster was running over, there was a mattress in several bags of garbage lying outside the dumpster. The side entry was dirty and litter on the floor. The place smelled like dog."

"Everything was great!!! Food and the birthday gift!"

"The best thing about this property was the space! The rooms are sizable, and can accommodate long-term stays. However, I had to continuously ask for clean towels (which weren’t readily available), the water was cold, and there was only one mini trashcan for allmkjjh"

"The room has a horrible smell !!! I wish it smelled like the lobby. "

"Stayed here for a sporting event. It was a nice place to sleep in what seemed to be a safe area. We would stay here again. "

"One of the blankets on the bed was dirty. The shower water pressure was low due to most of the water coming out of the spout. The bath tub was dirty as well."

"Nice "

"When we checked in we realized our remote for the tv was broken. I mean physically broken. We had to also ask for our own towels, toliet paper, and for them to empty our trash. When checking in they never told us we had to ASK for someone to come refresh our room. They emptied the pool halfway thru our stay and refilled it which meant it was freezing the rest of our time there. The hot tub was ice cold for 3 out of our 5 days until they finally figured out what was wrong. The location was great but the hotel itself was not."