Find Family Hotels in Monroe, OH

"Overbooked hotel and didn’t tell me until I checked in. Didn’t reduce fee for smaller accommodations. Had to call multiple times for a roller bed. "

"I cannot recommend staying here. We chose it for its convenient location when we attended a film convention, but the problems began right after check-in (the room’s toilet paper wasn’t stocked, despite us requesting it at the front desk on our way to the convention). The most egregious events happened that night, when we returned late from convention networking events. There were a spattering of white blobs stuck to the wall right above the bed, almost like spitballs, and a massive wasp in the room despite the fact that we hadn’t opened any windows before heading to the con. We immediately requested assistance at the front desk, but the staff member there was completely dismissive and unwilling to help. He essentially kept telling us that there was nothing he could do, no one who could help us, and our only option was to return to the clearly uncleaned room with a massive wasp inside. He was even very rude and asked us why we hadn’t noticed this when we dropped our bags, as if that’s ever an excuse for a room to be covered in mystery white blobs, the proper housekeeping service not performed, and a MASSIVE WASP in our completely closed room. Eventually he (seemingly reluctantly) called a supervisor, who was immediately able to move us to another bug-free room despite the desk worker’s assertion that there were absolutely no rooms left and they were fully booked. The cleanliness and safety issues were one thing, but the staff’s dismissive behavior was unacceptable. "

"Everything was good! "

"The room had ants. The room didn't have a working TV and no one was able to replace/fix it night # 1. Breakfast had no napkins and horrible coffee. And no eggs. I would never stay at this place again."

" Very welcoming and friendly staff! Always there with a smile. Only downfall is one elevator which is slow at times of busy times. Great place to be at. Will definitely stay there!!!"

"This was an amazing place to stay"

"Very clean! The staff was very sweet! I’ll definitely be back!!! "

"Room was dirty and so loud."

"Great overall experience. Highly recommended and will be back"