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"clean room. Very friendly staff"

"We loved the rooms geared to kids.. they had so much fun with the Lego’s in the room. The special clue game to open the treasure chest they loved. The staff was friendly. The castle in main lobby was enjoyed by all. The breakfast included with our stay was great! We found it very clean overall. "

" We were nervous about this booking and honestly would have backed out if we could have. The reservation was non-refundable by the time we investigated reviews, and after reading the reviews so close to our travel date, we just decided to go for it. I’m happy we did. The reviews for this place are definitely unfair. In fact, it’s kinda outrageous because our experience was pretty close to a 5/5! From the moment we arrived, the staff at check-in were friendly, helpful, and professional. They have concierges available to answer questions and make recommendations, and they really do a great job. Shantell at Guest Services was absolutely amazing—super helpful, warm, and went above and beyond. Check-in was easy, payment was straightforward, and we had no issues accessing our unit. We had a renovated room. Yes, the flooring is inexpensive and there were a few spots of chipped paint, but none of that bothered us or was even an issue and certainly nothing that would keep me from staying here again. The unit was spacious, the bathrooms were clean, and the rooms were very nice. The mattresses are standard and basic inexpensive hotel grade but they did the job. The kitchen area was clean and well-stocked with utensils, mugs, plates, and bowls. We used paper goods, but everything you’d need is there. Awesome"

"It was lovely"

"Nice, comfortable lobby with good coffee. Made waiting for check-in a lot easier. Staff was super friendly! Hotel is very clean and beds are perfect. "

"Breakfast was very good, room was clean, however no information about check out, simlply no information about anyfhing"

"Clean great breakfast. Thank you!!!"

"Great location, a little aged but ok for the price."

"room in perfect condition."