I had a problem in my room water was leaking and the prompt attention and I was quickly moved to another room. With apologies for the inconvenience and complementary snacks & water. Carol was awesome receptionist also the one that came in after her. I forget her name but she personally walked me to my room. She did everything to make my stay joyful and memorable. I will definitely stay again.
I had a problem in my room water was leaking and the prompt attention and I was quickly moved to another room. With apologies for the inconvenience and complementary snacks & water. Carol was awesome receptionist also the one that came in after her. I forget her name but she personally walked me to my room. She did everything to make my stay joyful and memorable. I will definitely stay again.
Sophia
Reviewed September 29, 2018Reviewed September 29, 2018
We are from Atlanta, Ga and stayed here 4/18 - 4/20 prior to our 30th anniversary cruise to Italy. The Hotel is amazing. The staff are amazing. They were so helpful and accommodated our every request. I would like to compliment the Chef de Partie and staff. The breakfast was fantastic! A full buffet with eggs, bacon, sausage, sliced meat & cheeses, fruit, pastries, coffee, expresso, juice. It was such a pleasant surprise. Our room was wonderful and the bathrooms have been updated...
We are from Atlanta, Ga and stayed here 4/18 - 4/20 prior to our 30th anniversary cruise to Italy. The Hotel is amazing. The staff are amazing. They were so helpful and accommodated our every request. I would like to compliment the Chef de Partie and staff. The breakfast was fantastic! A full buffet with eggs, bacon, sausage, sliced meat & cheeses, fruit, pastries, coffee, expresso, juice. It was such a pleasant surprise. Our room was wonderful and the bathrooms have been updated...
Such a beautiful place. Old, beautiful, well-maintained and staffed with outstanding young people. I especially enjoyed Maria at the front desk, Jose Manuel our porter. But really, all of them were so helpful and lovely. Charming, even. I love this place. I think I’m too old to make my way back to Barcelona again, but if I did, I’d definitely stay here. Each time we returned to the hotel and were greeted by the doorman, it felt like we were returning to a place that cares about us.
Such a beautiful place. Old, beautiful, well-maintained and staffed with outstanding young people. I especially enjoyed Maria at the front desk, Jose Manuel our porter. But really, all of them were so helpful and lovely. Charming, even. I love this place. I think I’m too old to make my way back to Barcelona again, but if I did, I’d definitely stay here. Each time we returned to the hotel and were greeted by the doorman, it felt like we were returning to a place that cares about us.
Nice place to stay , only thing is rooms are way too small mostly if you have 2 suitcases my friend and I couldn’t have enough space to put the suitcase both have a medium size and a sample size and it was difficult to walk around the room need to climb over the bed one or suitcase to go to the bathroom
Nice place to stay , only thing is rooms are way too small mostly if you have 2 suitcases my friend and I couldn’t have enough space to put the suitcase both have a medium size and a sample size and it was difficult to walk around the room need to climb over the bed one or suitcase to go to the bathroom
I don't remember their names, but 2 gentlemen at the front desk were our heros when we checked in! One in particular went out of his way to find our family of 5 another hotel room when our reservation wasn't available. Super nice staff, very clean! Top notch service!
I don't remember their names, but 2 gentlemen at the front desk were our heros when we checked in! One in particular went out of his way to find our family of 5 another hotel room when our reservation wasn't available. Super nice staff, very clean! Top notch service!
Anonymous traveler
Reviewed September 25, 2019Reviewed September 25, 2019
We loved our stay here. The staff were so friendly and helpful. The hotel is in a fantastic location of the city. The room was clean and comfortable and the hotel overall had a very nice vibe. We will definitely stay here again!
We loved our stay here. The staff were so friendly and helpful. The hotel is in a fantastic location of the city. The room was clean and comfortable and the hotel overall had a very nice vibe. We will definitely stay here again!
The hotel room was beautiful and very clean. The staff was always eager to help and welcoming. I thoroughly enjoyed my stay at Vincci Mae. It was located near plenty of stores and just a short distance from the city center. The only thing that caught me off guard was that my room came with two twin beds that were pushed together rather than one king or queen bed, which I would've preferred. I didn't complain about that because everything was so amazing and the bed was still comfy.
The hotel room was beautiful and very clean. The staff was always eager to help and welcoming. I thoroughly enjoyed my stay at Vincci Mae. It was located near plenty of stores and just a short distance from the city center. The only thing that caught me off guard was that my room came with two twin beds that were pushed together rather than one king or queen bed, which I would've preferred. I didn't complain about that because everything was so amazing and the bed was still comfy.