Krystal Monterrey, in the city center, offers modern comfort. Guests enjoy international dishes at Café Flores and amenities like dry cleaning, babysitting, in-room WiFi, and a fitness center, keeping both business and leisure travelers connected and refreshed.
Located in Monterrey Centro, Krystal Monterrey is in a walkable area in Monterrey with good shopping. Faro de Comercio and Capilla de los Dulces Nombres are local landmarks, and travelers looking to shop may want to visit Plaza Mexico and Fashion Drive. Looking to enjoy an event or a game? See what's going on at Arena Monterrey or Estadio Universitario. Visit our Monterrey travel guide
Consider a stay at Krystal Monterrey and take advantage of a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site international cuisine restaurant, Café Flores, offers breakfast, lunch, and dinner. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Buffet breakfast (surcharge), valet parking (surcharge), and a banquet hall
Meeting rooms, a 24-hour front desk, and tour/ticket assistance
Concierge services, an elevator, and a front-desk safe
Guest reviews speak highly of the helpful staff and location
Room features
All 207 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
Recycling, LED light bulbs, and eco-friendly cleaning products
Bathrooms with showers and free toiletries
Flat-screen TVs with cable channels
Daily housekeeping, desks, and phones
Similar properties
Gamma de Fiesta Americana Monterrey Gran Hotel Ancira
Monterrey Centro
Gamma de Fiesta Americana Monterrey Gran Hotel Ancira
Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 for adults and MXN 175 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Restaurants on site
Café Flores
Things to do
Gym
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Business center
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchairs on site
More
At least 10% of profits reinvested in community and sustainability
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Eco-friendly cleaning products used
Locally-owned and organized tours and activities
Smoking not allowed
Vegan dining options
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
24-hour room service
Free bottled water
More
Air conditioning
Cleaning products are eco-friendly
Desk
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately MXN 350 for adults and MXN 175 for children
Valet parking fee: MXN 180 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property is also known as
Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey
Frequently asked questions
Is Krystal Monterrey pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Krystal Monterrey?
As of 30 April 2026, prices found for a 1-night stay for 2 adults at Krystal Monterrey on 14 May 2026 start from AED 303, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Valet parking is available for MXN 180 per stay.
What time is check-in at Krystal Monterrey?
Check-in start time: 3:00 PM; Check-in end time: midnight.
What time is check-out at Krystal Monterrey?
Check-out is at noon.
Where is Krystal Monterrey located?
Located in Monterrey Centro, this hotel is within a 10-minute walk of Monterrey Metropolitan Museum and Macroplaza. Fundidora Park is 1.2 mi (2 km) away. General I. Zaragoza Station is only a 4-minute walk and Padre Mier Station is 7 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Krystal Monterrey Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
My first time visiting Mexico , went there to watch Iraq vs Bolivia World Cup qualifying , it was great location , clean room , so many shops , parks , restaurant around I had awesome time
Rashad
Stayed 6 nights in Mar 2026
Verified
10/10 Excellent
JUANA
26 November 2025
Liked: Cleanliness, amenities
Hotel is close to all kind of activities and good places to eat.
JUANA
Stayed 5 nights in Nov 2025
Verified
10/10 Excellent
Alma
19 January 2026
Liked: Cleanliness, staff & service, amenities
Staff is very attentive and rooms are spacious and clean
Everything was very good. Staff was friendly. Only thing was the halls from elevator to the rooms were not clean
Fidencio
Stayed 2 nights in Dec 2025
Verified
8/10 Good
Robert
26 March 2026
Liked: Cleanliness, staff & service, amenities
The lobby was nice and the rooms were big but had linoleum floors and just didn't look coordinated. Good area though near restaurants and museums. Also, no microwave or mini-refrigerator. Definitely not 4 star. Could be very nice if they did some remodeling and provided some appliances in the rooms.