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Krystal Monterrey

3.5 star property
Business travelers find a comfortable urban retreat in Monterrey where international cuisine awaits after productive workdays

Choose dates to view prices

Krystal Monterrey, in the city center, offers modern comfort. Guests enjoy international dishes at Café Flores and amenities like dry cleaning, babysitting, in-room WiFi, and a fitness center, keeping both business and leisure travelers connected and refreshed.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
The current price is AED 357
AED 425 total
includes taxes & fees
25 May - 26 May

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About this property

Krystal Monterrey

  • Hotel near Macroplaza
  • Consider a stay at Krystal Monterrey and take advantage of a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site international cuisine restaurant, Café Flores, offers breakfast, lunch, and dinner. In addition to a gym and a business center, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Buffet breakfast (surcharge), valet parking (surcharge), and meeting rooms
    • A front-desk safe, smoke-free premises, and tour/ticket assistance
    • A 24-hour front desk, luggage storage, and an elevator
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All 207 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
  • Extra conveniences in all rooms include:
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with cable channels
    • Daily housekeeping, desks, and phones

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 175 for children
  • Valet parking fee: MXN 180 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Frequently asked questions

Is Krystal Monterrey pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Krystal Monterrey?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Krystal Monterrey on 25 May 2026 start from AED 357, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is available for MXN 180 per stay.

What time is check-in at Krystal Monterrey?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Krystal Monterrey?

Check-out is at noon.

Where is Krystal Monterrey located?

Located in Monterrey Centro, this hotel is within a 10-minute walk of Monterrey Metropolitan Museum and Macroplaza. Fundidora Park is 1.2 mi (2 km) away. General I. Zaragoza Station is only a 4-minute walk and Padre Mier Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

8.2

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 1260 out of 2134 reviews
Rating 8 - Good. 420 out of 2134 reviews
Rating 6 - Okay. 217 out of 2134 reviews
Rating 4 - Poor. 112 out of 2134 reviews
Rating 2 - Terrible. 125 out of 2134 reviews

Reviews

Verified

10/10 Excellent

Rashad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time visiting Mexico , went there to watch Iraq vs Bolivia World Cup qualifying , it was great location , clean room , so many shops , parks , restaurant around I had awesome time
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

JUANA

Liked: Cleanliness, amenities
Hotel is close to all kind of activities and good places to eat.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities
Staff is very attentive and rooms are spacious and clean
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff very friendly
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Glendy

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and good service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

MOISES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great Service.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Marylou

Liked: Cleanliness, staff & service, amenities
Excellent Service, and kindness Room was comfortable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Erasmo

Liked: Cleanliness, staff & service, amenities
Excellent customer service and the staff is very helpful and professional.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, amenities, property conditions & facilities
All staff was very nice and helpful!!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

JORGE IVAN ESPARZA

Liked: Cleanliness, amenities, property conditions & facilities
Excellent facilities, excellent service and staff, just please take care of the internet signal, it was terrible.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Guillermo

Old but fairly clean… friendly and professional
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Fidencio

Liked: Staff & service, amenities, property conditions & facilities
Everything was very good. Staff was friendly. Only thing was the halls from elevator to the rooms were not clean
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
The lobby was nice and the rooms were big but had linoleum floors and just didn't look coordinated. Good area though near restaurants and museums. Also, no microwave or mini-refrigerator. Definitely not 4 star. Could be very nice if they did some remodeling and provided some appliances in the rooms.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Felipe

Liked: Cleanliness, amenities
Room was clean, staffing wasn't courtesy, leaning was not fully expected trowels were missing on first day.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service all the staff excellent
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area around the hotel. Always stay here when I visit Monterrey. The only downside is that parking is not included
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Arkan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Stephen Allen

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, always kept clean, and very helpful staff. Valet service was very nice as well.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Mar 2026