Monticelli Terme Vacations from AED2,200

The staff were excellent! The hotel itself was clean, modern and stylish. I booked multiple rooms for a stag do group. We had to make changes on the fly and deal with some things going wrong. The staff were excellent and very helpful in the lead up and throughout our stay.

Galleria Vic Milano is an excellent, world class hotel! My husband and I had a magnificent stay and really loved our room (we stayed in one of the Terrace rooms). The staff is excellent, so kind, helpful and welcoming. We were celebrating our 32nd anniversary and they had a wonderful bottle of Prosecco waiting for us in the room when we arrived. Everything in the room is top notch (they even had the best Frette body sheets and towels in the bathroom and excellent bath products) and very clean. Everything in the minibar is complimentary which is a great perk that we rarely see. There’s an AMAZING upscale pizzeria on the 5th floor of the hotel called I Dodici Gatti Pizzeria that we loved and visited twice during our stay. Shoutout to Francesco in the restaurant for making us feel so welcome and like old friends! We truly enjoyed our stay and recommend the Vik Milano most highly!!

Friendly, clean, excellent restaurant, good service

The photos do not match the quality of the room I was given. Room was very worn in appearance and floor was filthy. Overall hotel is very tired and needs a refresh for the price that is being charged.

Conveniently located across from central station. No pool or fitness centre. Breakfast is excellent. Decor is interesting. No coffee maker in rooms and only a kettle with instant coffee and tea upon request. Bathroom is poorly designed and would be very troublesome for an older person to get in and out of the tub/shower. Elevators never worked properly. Ordered an airport transfer for a very early morning flight through the front desk and confirmed it twice only to be left waiting with it cancelled at the last minute. Your hotel advertises these transfers and their convenience throughout your stay however, the price is over twice as much as an Uber or taxi would charge and they leave you stranded.