"Modern & neat hotel. Slight sewer smell in hallway 4th floor. Room is good size & little conveniences noticed & appreciated. Bed is supremely comfortable & enjoyed having another feather pillow as I always travel with mine. Shower had plenty of water coming out just took a while to get warmer water. We will be looking for more of this hotel. Where this hotel needs major improvement is its breakfast. Layout is awful. And offerings are lacking. There was no one attending in the area for a long time. Eggs were so watery my husband passed. Sausage thin as a coaster. Potatoes were cold. Toaster took every bit of 2 minutes & came out only slightly toasted. Cereal clumped together from humidity getting to it, it would not come out-even when container was banged on. No milk-as container was empty. This huge area for coffee, tea, etc. seemed disproportioned to the space given for food. String art displays only hampered people getting around. Some people waited around for help but became discouraged & left. Someone made a spill & threw napkins on top. For a good 25 minutes water in sink in service area was running. When lady did come back to her job, she didn’t seem to know how to clean up a spill. Took forever doing that job & never refilled anything then started packing up plates like breakfast was over. During her absence another employee did make herself a plate of food & went behind front desk with her plate. It’s very sad to see people who don’t care or know how to do their job."
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