"Booked a family quadruple room which is two twins and a double bed in a good sized room, we have booked this room twice in other locations in England and the guy at the front desk gave us a room with a double and a twin, went back and expressed we got the quadruple room and he grunted hummed and hawed before I told him that we had paid for it, showed reservation and expressed we needed the beds for our two Children. He said there weren’t anymore and he couldn’t but then I showed that it said oh...

"Staff helpful, room well used and a couple of lights out in the bathroom, but blackout curtains worked and the bed was reasonably comfortable, so a good night’s sleep was had for fifty quid."