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"Staff are amazing, so friendly and helpful. The building is full of history. Comfortable bed, lovely shower. Food was really good, both evening and breakfast. Penrith is a lovely town for a mooch and nice to see independant shops. "

"It was a wonderful stay, the only thing I can pick at, which is so minuscule is the fact there is such limited times on the spa use. Even then, I’m being picky. Everything else, I can’t fault, one particular thing I have to mention as a positive is the staff are exceptional. They went out of their way, nothing was too much trouble and they were always available to help or let you know anything you had questions about. Overall, we are planning out another trip to the lakes and this is a possible choice "

"Fantastic hotel, excellent service and good choice of food. Very popular with walkers and do friendly too. Recommended and I would definitely stay here again. "

"Lovely attentive staff, great breakfast and dog friendly "

"Lovely place. Friendly staff."

"Lovely property. Friendly and helpful attentive staff. Spacious room. The breakfast was great with a variety of different foods. It’s on the lake, so you can walk down from the garden and see beautiful views. "

"Located in the center of Ambleside, the hotel is well run with helpful staff, a good restaurant, and a spa where I had an excellent massage."

"Loved the health club on site!"

"Lovely hotel in a beautiful location, food was excellent & the spa was great, would highly recommend."