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Nice hotel with friendly staff and good amenities thanks for everything

We had a family double room for 3 adult and it’s roomy and comfortable. Right on Gran Via so it’s so easy for shopping and dining. The hotel has a roof top bar which has a beautiful view of Madrid. It’s an excellent place to spend the evening with friends/family. The breakfast is GREAT with very nice setting and excellent varieties. Very happy with our stay.

Hotel and staff are nice. The only quirk is that it requires taking two separate elevators in different parts of the building to get to your room, but no huge deal. Staff and amenities are nice. Breakfast is amazing and definitely worth the added cost. My wife got pregnant here, so 10/10 recommended the bed.

Unpretentious hotel ideal for a quick stay. Clean, quiet, with shuttle service to/from the airport.

Muy bueno

Incredible views and a beautiful place to stay

I am a fan of Barcelo hotels but not of this one, i felt a little disappointed for the cost of the stay, but being in Madrid explained why is such this way. I uber most of the time and cost varies depending on time of the day but with a big increment for busy hours, the room was comfortable and quiet we had street view. Later in my stay i discovered that the metro stationPlaza Castilla, was in walking distance from there but I can’t say much because did not ride the it. There are few options...

We had a short stay here, however it was perfect. The room was very spacious and clean. The lobby was lovely and the staff was very welcoming. Would definitely stay here again!

Great place to stay! Staff were great and room was large with beautiful bathroom, walk in shower. Walking distance to many restaurants and shops. Would strongly recommend staying at the Hotel Regina!

New hotel, very clean, friendly staff, love the eco-friendly design.

I stayed at this hotel several times. This time with my dog. It was a very pleasant stay. Thé hôtel staff was very friendly, professional and accommodating. Rooms are spacious, nicely furnished. Hôtel is walking distance to many cafes, restaurants, parks. Overall a very great stay in Madrid.

Great stay! Close to decent restaurants, museums, and important destinations. We arrived early before official check-in time and they promptly gave us a room…a huge relief for weary travelers. Service was top-notch.

Great property - thoroughly enjoyed the stay.

Location. Location. Walkable to the landmark of city. Temperature in the room too hot and it was not possible to change it. Very noise in the hotel hallways and outside during the night.

Staff was friendly and accommodating. Room was Clean and comfortable. Really good experience

Everything was great except for two things. First, there was no coffee maker in the room, which is an absolute must for me in the morning. Second, there was no bar soap or wash cloths. If you're not going to have bar soap, which I strongly prefer, then you need to have wash cloths for the liquid soap, right?

Excelente hotel con una ubicación privilegiada. El personal sumamente atento y servicial. El Buffett de desayuno pudiera mejorar ofreciendo mayor variedad.

Great place with an excellent staff 👍

Hotel exterior was deceiving. Convenient to airport and Metro to other areas of Madrid. Interior was attractive and modern. Rooms were somewhat dated, but very large in comparison to typical European style, clean and comfortable. Bed was firm. Restaurant food was good quality for the $$$.

FABULOUS stay-THE LEVEL 15th floor for a week, with personal attention customer satisfaction! Offered quiet repose for breakfast and opportunity for meetings plus all day restorative tapas and tinto included! The staff graciously accommodated a gluten allergy issue for not only breakfast but throughout the day providing for "sin gluten" tapas. We fell in love with breakfast and Miguel’s daily gluten free offerings. (he even assured a small snack would be safe when other enjoyed pastries!) He...