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"Wonderful old hotel with modern spa, pool, and sauna facilities. Our Superior Room was a good size with a view over the courtyard and down the Main Street of Karlovy Vary. Staff were very helpful - English was well understood, as was Czech, Russian and Polish - and the buffet breakfast was plentiful with ample choice. Valet parking was easy. But mainly, the hotel is stately and the lobbies, corridors, restaurants and bars are bars are beautifully decorated and well maintained. "

"Outstanding service across the board from any employee we came across. Excellent location, and full of historical atmosphere. Great comfort and a wonderful retreat. Thank you! Especially thankful for kind hospitality and welcoming to us with our dog. It made our experience so much nicer. Thank you again! "

"Rooms spacious and lovely blend of old and new. Pool was closed (one of the main criteria for selecting the hotel) and irritating €15 pd charge for parking - also not clear in booking. Breakfast just about ok. Karlovy Vary a very beautiful place. "

"Very positive experience "

"Only thing it lacked was Air conditioning "

"This city is awesome"

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"Nice hotel "

"Pretty straightforward, no frills, simple place to stay, with restaurant and tennis/badminton facilities. Let them know if you are checking in late, and they will tell you how to access after hours."