2/10 سيّئ للغاية
Alex
مسافر برفقة شريك
15 مارس 2026
عناصر لم تنل الإعجاب: النظافة، والعاملون ومستوى الخدمة، ووسائل الراحة، وحالة المنشأة ومرافقها
Very disappointing stay – poor cleanliness and customer service
I had a very unpleasant experience staying here. The entire property smelled strongly of curry everywhere you went — the hallways, office, and even inside the room. On top of that, the air conditioner looked like it was from the 1970s and barely worked, which made the room uncomfortable.
Cleanliness was also a major issue. There was hair throughout the room — on the floors, in the towels, and in several areas that clearly had not been properly cleaned. The room also had a noticeable moldy smell.
The customer service experience was equally frustrating. I called the front desk to ask if I could pay for one additional hour before checkout, but the fee they quoted did not match the hotel's own policy. It felt like I was being misled. They also refused to handle it over the phone and insisted I physically come to the desk, which made no sense given the situation. There was no attempt to be accommodating or helpful.
Overall, the lack of cleanliness, unpleasant smells, outdated equipment, and poor customer service made this a very disappointing stay. I would not recommend this place
Alex
أقام ليلة واحدة (1) في شهر مارس عام 2026