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Comfort Inn Heritage

3.5 star property

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Located close to Jijamata Udyaan and Palladium Mall, Comfort Inn Heritage provides dry cleaning/laundry services, car rentals on site, and a business center. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

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About the neighborhood

Located in Mumbai, Comfort Inn Heritage is in the city center and near a train station. Don't miss out on a visit to Jijamata Udyaan. Visit our Mumbai travel guide
Map
Sant Savta Marg Byculla, Mumbai, Maharashtra, 400 027

What's nearby

  • Chor Bazaar
    Chor Bazaar
    7 min drive - 2.4 km
  • Dr. Bhau Daji Lad Museum
    6 min walk - 0.6 km
  • Prince Aly Khan Hospital
    8 min walk - 0.7 km
  • Mohammed Ali Road
    5 min drive - 1.7 km
  • Lamington Road
    5 min drive - 2.0 km

Getting around

  • Mumbai Reay Road Station
    13 min walk
  • Sant Gadge Maharaj Chok Station
    19 min walk
  • Chhatrapati Shivaji International Airport (BOM)
    47 min drive

Restaurants

  • Gupta ice cream
    13 min walk
  • Persian Darbar
    2 min walk
  • The Craftery
    13 min walk
  • Madanpura
    16 min walk
  • Grills and Woks
    7 min walk

About this property

Comfort Inn Heritage

Hotel near Mahalaxmi Temple
Located close to Jijamata Udyaan and Palladium Mall, Comfort Inn Heritage provides dry cleaning/laundry services, car rentals on site, and a business center. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
You'll also enjoy the following perks during your stay:
  • Free valet parking, plus self parking (surcharge)
  • Continental breakfast (surcharge), luggage storage, and a porter/bellhop
  • An elevator, concierge services, and a front-desk safe
Room features
All 96 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and free toiletries
  • LCD TVs with cable channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Self parking on site (surcharge)
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: INR 499 for adults and INR 499 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Accessibility

  • Elevator

More

  • 7 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately INR 499 for adults and INR 499 for children
  • Rollaway bed fee: INR 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Comfort Inn Heritage
Comfort Inn Heritage Hotel
Comfort Inn Heritage Hotel Mumbai
Comfort Inn Heritage Mumbai
Comfort Inn Heritage Hotel Mumbai (Bombay)
Mumbai Comfort Inn
Comfort Inn Heritage Hotel
Comfort Inn Heritage Mumbai
Comfort Inn Heritage Hotel Mumbai

Frequently asked questions

Is Comfort Inn Heritage pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Comfort Inn Heritage?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Comfort Inn Heritage?

Check-out is at noon.

Where is Comfort Inn Heritage located?

Located in the heart of Mumbai, this hotel is within 3 mi (5 km) of Jijamata Udyaan, Palladium Mall, and Mahalaxmi Temple. Gateway of India is 4 mi (6.4 km) away. Sant Gadge Maharaj Chok Station is 19 minutes by foot and Mumbai Reay Road Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Comfort Inn Heritage Reviews

7.4

Good

7.6

Cleanliness

7.0

Location

7.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 6 out of 38 reviews
Rating 8 - Good. 20 out of 38 reviews
Rating 6 - Okay. 7 out of 38 reviews
Rating 4 - Poor. 3 out of 38 reviews
Rating 2 - Terrible. 2 out of 38 reviews

Reviews

Verified

8/10 Good

Fatema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised for a 3* hotel.
Stayed 1 night in Oct 2022
Verified

8/10 Good

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location.

Good hotel,good location outside byculla station.near Gloria church.lots of restaurants options nearby.
Stayed 1 night in Mar 2020
Verified

8/10 Good

Azita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience overall

I booked this hotel for my parents in Mumbai last minute. The staff were helpful in checking them in.
Stayed 4 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

ok

I had superior room booked by work and later in added extra night at standard rooms (by hotels.com) which I needed to move to which turned out to be better! Bathroom in the superior room was a little bit uncomfortable..but all in all just ok stay
Stayed 2 nights in Nov 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities
This us not a 4 star room stink shower got plug up even i had resvation i still was waiting for a room wich they cleaned on the spot so i waited 30 min very bad service not cleen room nasty blanket i found a bug died under my pillow this is not a 4 star it like a 2 star i would say the only thing i found was good the food was delicious
Stayed 1 night in Jan 2020
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Nice and clean.
Stayed 5 nights in Dec 2019
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and clean. Location was very exl for my needs

It is very nice place. Rooms are nice and clean. For all rooms there is no window .breakfast is good but the same everyday. The service of pepule is very good.
Stayed 5 nights in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
- Centrally located with friendly staff. - Furniture and fittings, a tiny bit worn out/basic and bed was hard - Next door restaurant sometimes makes noise at 5am - Overall, not bad for the price and good WiFi
Stayed 2 nights in Feb 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor Room Facilities ...

Door was open to the room i was checking into. On asking Prakash who led me to my room, he mentioned that accidentally the house keeping staff may have left it open. My fear came true while I was sleeping ... had mousquitoes bothering me, and along with that the ac remote only seems to operate from a certain direction in the room and not from the side of the bed which I was sleeping on (only figured this out later). On asking the reception at 4 am to replace my remote and for a mousquito repellent they sent a ac engineer which is when I was informed about the sensor ... and they did not have the courtesy to send across a repellent event then. Let me also add, the mattress is horrible.
Stayed 1 night in Sep 2018
Verified

8/10 Good

Andre Gustavo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Acomodações boas, Localização ok, Recepção péssima

O hotel é realmente limpo, os quartos são muitos bons assim como o banheiro. O café da manhã também é bom. A área externa é razoável e a localização também. Meu maior problema foi com a recepção. Fiz a reserva e paguei antecipadamente aqui pelo Hoteis.com. Ao chegar no hotel eles não tinham a reserva, tive que enviar o e-mail que recebi da Hoteis.com com os valores que eu paguei ao site, perguntaram meu nome e o valor que eu paguei 3 vezes e depois de muitos desencontros e cerca de 40 minutos entregaram a chave do quarto. Esse foi o ponto negativo da estadia.
Stayed 2 nights in Jul 2017
Verified

8/10 Good

saeeda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to have access to Internet also the prices is high
Verified

8/10 Good

Anupama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay for a short business stay
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location ... decent rates ...good dining

Hotel is worth it's rate ... good location...
Verified

8/10 Good

sanjay

Liked: Property conditions & facilities
If u r not in position to spend too much then its good prop.
Verified

10/10 Excellent

BENEDICT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Stay was good enjoyed it but no proper cleanliness as the bathroom got choked due to dirt inside the drainage had to call the housekeeping to get it done.
Verified

10/10 Excellent

Bharat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel

Good hotel surrounding areas very poor Travel to places very difficult with traffic at peak times
Verified

8/10 Good

George

Liked: Cleanliness, staff & service

Decent Hotel - Would not suggest for Siteseeing

I chose this hotel as an alternative to the busy sections of the city while on work. While the hotel was convenient, I found that the rooms were less than ideal as the windows didn't actually look outside, but looked into the hallways. As such, I felt like a bit of a hermit as, to ensure privacy, I didn't open the blinds to natural light for more than a few minutes a day. It was raining quite a bit during my visit, so not much to walk around and see in this area. Further, please be prepared to wait/not get your ride from cab aggregators as they seem to have difficulty finding the place.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel

nice location..good stuff . i wil come again to this hotel
Verified

4/10 Poor

Alex

Disliked: Staff & service

not reliable

I was charged for extra guest while not informing of the extra guest policy, as hotel booking system was not working for more than a day where I was charged for extra day, without guest being accommodated.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip for a couple of nights. Stayed here long term.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff - very helpful, a good place to stay in Mumbai
Verified

6/10 Okay

Tanvi

Disliked: Staff & service

Hotel Staff is a Issue

Comfort Inn had good rooms and was located in a easy area where we were able to grab and taxi and go anywhere. Our biggest issue was the staff and hotel issue we encountered. First, we were three people and they refuse to give room key more than 1, so all our planning had to be around who will meet where to open the room door if we are out separately. This does not make sense. One night we had the staff open the door for us with a master key. When we got there initially they could not find our reservation, after giving all booking information we were able to get our room, another one which I had not paid for. Then, we had evening/night shift manager Mr. Sharma who was beyond rude to the point he accused us of lying about a balance due regarding the extra bed we had gotten for the room. After making him realize that he was associated us with the wrong booking he did not even apologize, instead he blamed the staff member who was super nervous due to Mr. Sharma's behavior to begin with. Then, there was a power outage in the hotel which he did not inform us about. Once discovered for next 15 hours we and the entire hotel guests suffered in the extreme heat of Mumbai while the manager had his backup AC on. Extremely unprofessional staff and no manners in speaking. Staff needs training and the hotel needs to get a backup system for power outages.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GOOD

...
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEDBUGS!!! Don't stay here!!!

There were bedbugs in our room, I highly discourage anyone from staying here!!! The staff did not give any concession and was very unhelpful and not friendly at all!!
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel