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"Prefect hotel to stay! Is close to the stations especially we had a heavy snow period and easy to reach with luggage even we come from the station it just opposite!! Staff really friendly and nice ! Also with Sauna room is bonus!! The balcony is also enhancing the stays! Good view!! The only con is if someone neighbors talk in balcony is loud to hear unfortunately But overall we love it"

"exceptional service "

"Great and awesome proerty"

"All of the above. The room was nice and clean, and looked fairly recently built or refurbished. Staff was excellent and helpful Location was great"

"Rooms were clean except for cigarettes in ashtray when we went to our room . Elevator smelled of sulphur. As to Sauna, we are rather sad that it was naked only. We are 2 prudish people and not comfortable around nude people, so couldnt use it. Breakfast was average..Oh and we would have liked a little more complimentary Proseco.."Free minibar was a disappointment had a coupple of beers and apple juice Now all the good . Front desk people amazing. Kudos and special mention to Miguel our bartender who was fantastic.Hot Tub and pool fantastic. And the view....What a view. Ask for room 314!. Shuttle person was super and bags were brought to our room. Overall an amazing experience and want to return this summer"

"The room was amazing, with majestic views of Alps, snowy festive scenes and felt like the World had slowed down. Great hosts, attentive and very polite."

"The hotel sits high in the village with breathtaking views and feels like something from the past. The building is old but well maintained to be a lovely experience. We had an older style room but our friends had a modern decor room which makes me think they are updating rooms. The staff were wonderful and could not be more helpful. We were very happy with this hotel. "

"Excellent service front desk lobby very "

" Very nice hotel. Clean and comfortable beds. We arrived late due to a delayed plane. They were so nice to work with and left a key for us. Short train or shuttle ride to Zermatt. "