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"Overall fantastic experience. We have stayed in multiple locations such as Dubai, Turkey and USA. In terms of value for money this was by far the best. The food was very tasty and lots of healthy options. The room and 24hr cafe was great too. Very clean and modern. Even the private beach was perfect as not to many people and its not to much of a walk from the hotel. I will be staying here again in future. One slide downside would be gym could be made bigger and the spa is not that great. "

"Super freundliches und hilfsbereites Personal"

"Fantastic hotel and amazing staff. The area around it is ok, beach is lovely but other than that it’s just a main road with a number of super touristy shops and restaurants. "

"We enjoyed the stay, apartment was clean and tidy and well presented having everything that was needed for a comfortable stay. Facilities were great and staff really helpful and friendly. 10 min walk to the closest beach being the time of year the area was quite quiet which we had planned for, plenty to do in the local area and further afield. Would highly recommend and would happily return. We could imagine it would be very busy in the summer months though! "

"Great except the times available for youth in the indoor pool, especially with the cold outside water temps. "

"Everything (comfort of accommodation, food quality and choice, bar, evening entertainment, atmosphere) was great."

"A classy property with lovely staff; comfortable rooms and amazing food!"

"It was super close to the beach. The resort was well staffed and never had to wait for a drink or food. Staff were friendly. "

"This was the worst vacation experience I’ve had in the last 20 years. Your North building (apartments) have a significant sanitation issue, and possibly a sewer management issue as well. The density of insects (ants, flies, cockroaches, beetles, etc) in the room was unacceptable. And your staff don’t seem to care AT ALL, which is perhaps the greatest source of disappointed. If you’re over capacity, and truly unable to accommodate a guest, then offer them a refund. I did find a suitable room elsewhere, and when they heard about my terrible experience at Playa Esperanza, they offered me a free upgrade. They clearly understood the importance of good service, and they have earned all of my future business. I hope for your sake that your management take some steps in the right direction for the health and safety of your guests."