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"Really nice hotel, very clean and comfortable and rooms were a good size compared to others that we had stayed in Tokyo. Appreciated all of the free amenities that were available. We were also very grateful that they were able to store our bags for a few days before check in while we were travelling elsewhere. Highly recommend "

"Shinjuku is a high energy location with excellent shopping, dinning and access to rail service. Room was small but well equipped. "

"Clean room"

"Clean and spacious rooms. "

"My stay was absolutely wonderful! The room was spotless and spacious, with an incredible view that made every morning feel special. The breakfast was excellent there was such a great variety, but the highlight for me was the pumpkin French toast, which was simply amazing! What truly made the experience unforgettable, though, was the staff. Their kindness, professionalism, and genuine care for guests really stood out. Every interaction felt warm and sincere, and they went above and beyond to make sure everything was perfect. I can’t recommend this place highly enough a truly 5-star experience from start to finish!"

"Even though they were remodeling, there was minimal noise. Service was great and welcoming. Loved that they were able to transfer our luggages to our next location in Osaka. Will recommend to friends!"

"The staff was really nice helped out a lot in all of our requests. "

"Yes"

"Very pleasant hotel Staff helpful and efficient we had a great personal check inn but the electronic check in that our friend had to do was onerous for non Japanese visitors. "