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"Joules and her Son were absolutely wonderful hosts. We couldn’t have been made to feel any more welcome and we had absolutely everything we needed for our stay. The breakfast was outstanding - lots of choice and super fresh and tasty. Joules’ baking was a great surprise treat, a lovely touch in our room on arrival and the Brownies later in our stay were out of this world! Our room was spotless, very comfy bed, lovely armchairs with the spectacular view over Ironbridge and the valley....

"A really beautiful place to stay!"

"Very good dinner menu with excellent staff. Breakfast offering was not so great. Bedroom (45) was poorly situated above the kitchen extractor and, whilst spotlessly clean, had a intercommunicating door which offered little noise insulation. The bathroom was stark, even by Premier Inn standards, and the offering of gels and soaps was poor. Hotel is in a lovely setting overlooking Dale End Park and the river beyond."

"Lovely clean room, excellent staff, great kitchen. BUT… green light in room not conducive to good sleep, and the fire alarm went off at midnight, after which the excitement seemed to evoke some guests to chat and laugh through the night until 3am, then the same group of four men woke up and continued their frivolities from 5:30am until they left just after 7am. Not the staff’s fault. But the sound proofing is poor."

"Lovely place However, AC was not working and needed to be on when we arrived. Far to hot. When we tiried to turn on, it was broken. A fan was provided, which helped, . But as warmth is insured on arrival during colder days, AC needs the same consideration in the hotter temperatures"

"The hotel is ideally situated for visiting Ironbridge Gorge The room and bathroom was clean and every member of we met were very pleasant and helpful.Breakfast was ok but we ate in the restaurant one night and was disappointed with the food,in our opinion it wasn’t very tasty."

"Only stopped for one night which was trouble free. On arrival taken to room which was well kept and very nice. Staff were friendly, would stay again"

"We have previously stayed up in room 8 at the top of the property where it has been a lot quieter . This stay we were facing the outside of the seating area where we were not able to sleep because of chatting till 02-30 . This was on the Friday night 22/5/26. Bathroom not cleaned properly scum marks in bath and sink. Bath took along time to drain after a shower and all dirty particles in bath after eventually draining . I like the Swan Tap but was disappointed this time ."

"Clean, spacious family room. Patchy wi-fi, slightly out-dated bathroom but clean and usable. Basic pub grub, but be aware they don’t do breakfast. Lots to do in the area and a good price, would definitely stay again."

"Well below expected levels of service. They denied receiving payment for the three nights we stayed until we showed proof of purchase."

"Great food and accommodation"

"Great little find here! Lovely pub with great atmosphere, food fab with onsite restaurant. The room was really well presented and lovely decor. My room was facing south and west on the hottest day of the year, thankfully the staff provided a fan and there was a well stocked fridge in the room too. Breakfast was continental style in the room in a lovely hamper, plus yogurts, milk and orange juice in the fridge. Would go back again when in the area. Thanks team."

"Location was great and although the decoration and amenities were "tired"! The bedroom was excellent and well maintained and the breakfast was good. Great value."

"5 Stars all round. Enough said."