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"People are kind and helpful "

"Amazing stay with a great location on the outskirts of Sapa town even though the weather could have been better. Complimentary afternoon tea was fine but coffee was only served with condensed milk which was not to liking. The indoor pool was awesome with the temperature of the water perfect. The Italian restaurant was brilliant though it was expensive and this explained why it was empty."

"Very nice hotel with many fantastic facilities and great view. Only issue at the time was construction directly outside being quite noisy and unsightly."

"staff is so friendly and welcoming. breakfast provided is really good. Room has great working AC & hot water for the shower! Great hotel overall"

"Excellent hotel with amazing French architecture, wonderful breakfast buffet with dozens of choices (eggs benedict were supurb), clean, and top notch service."

"Staffs are very friendly and helpful."

"This property was nicely maintained and the facilities were amazing. I also loved the convenient complimentary shuttle ride to and from the city. "

"We spent 2 nights at this place and we absolutely loved it, it was pretty hard to leave. From the staff to the room and the amazing view, everything was great. "

"Staff are nice and very helpful"