Find Hotel with a Concierge in Nagano

Stayed in the glamping tent with my family of four (including a 5 & 9 yr old). Such a wonderful spot - tent was comfy w/ a dedicated toilet/sink room in a separate adjacent little building. Had a wonderful fire pit which the staff lit for us in the evening at the time we requested (on our was back from dinner we texted them from their very helpful app). All amenities in the main building were super clean, very new, and meticulously curated in a minimalist style. It had (x3) private Onsen baths...

Rika and Andy work well together we had a very good stay

One of the best hotels I’ve ever stayed at. Room was excellent with an amazing Mountain View. Full amenities and top notch service. Staff goes above and beyond and are personable and friendly, even as English speaking tourists. The breakfast was delicious and a perfect mix of made to order hot dishes along with a large spread of buffet items. The best hotel in Hakuba if you want a luxurious and relaxing experience.

This place is amazing. Service is wonderful. Food is extraordinary and there are 2 excellent hot springs in hotel. One of best experiences of my 2 week trip.

La Neige is a great hotel, the staff is perfect, I want to come back, the premises are beautiful, so elegant, and at a good price, there’s no onsen, but no problem, there are options a few minutes away, and the hotel have an excellent transportation service. I definitely want to come back. 5 stars

Very enjoyable experience with polite staff in kimono. If one would like to immerse themselves in Japanese tradition with tatami floors, sleeping on futon, and taking a traditional bath (onsen)/dress in yukata provided by the hotel, then this is the hotel for you.

This was the last place we stayed during our honeymoon trip to Korea and Japan — we had the "Japanese Style with Open Air Bath B (Take)" room which was massive and featured an outdoor bathing area with piped in hot spring water. We had an amazing host who explained everything about the room, a spectacular dinner was included, and overall a really magical evening. Definitely worth the cost. Still thinking about our time there...

This property is incredible, everything you need for a perfect stay. Kitchen well equipped , everything in great condition. If coming to Hakuba this is the place for you

Great stay, thank you so much!

Went here March of 2016 and had an Amazing time. We arrived at the train & took a taxi to the ryokan [900¥], the staff was so nice they took in our luggage and we went to the snow monkeys [30 min inclined walk to the monkey park gate] or a quick 5 min taxi ride to the gate [900¥] the ryokan does offer a free shuttle at 11am to the monkey park, make sure not to miss that. The rooms were clean and quiet. The staff helped us find a private Onsen across the street due to our tattoos. It was awesome....

Great place to stay and fantastic location. My only complaint is that the bathroom was very cold.

This was the highlight of our trip to Japan! Such a cool, eclectic hotel, right off of the slopes. Coolest staff, and absolutely loved the silk screening session with our newfound friends.

Tyler, Mari, Andy and Mio were fantastic hosts, The kaiseki-style food was amazing (I opted for the half board; the ultimate way to go). From the moment I had walked into the ryokan, I had felt like my dreams had come true. From what I had only imagined and seen in anime/videos to actually experiencing a traditional ryokan with traditional Japanese-styled rooms. Equipped with tatami mats, shogi screens, and breath-taking views (I had the second floor room with a view of Mt. Hattoh). The room...

Really enjoyed my 6-night stay here. It really is a traditional Japanese hotel and experience and loved the friendly and helpful staff, and the location is just a short 10 min scenic stroll across the river to the bus/train station. Didnt know what to expect but the Japanese style tatami rooms were cosy and comfy, and the outdoor onsen was just what was needed after a day on the ski slopes. The half-board option is a must if you love Japanese food and each night was like a little banquet with...

Wonderful hotel, service, location, everything!