Find Hotel with a Concierge in Nagano

"スタッフさん全員丁寧でした。 大人数で行きましたが、お部屋の調整やさまざまな質問にも丁寧で大満足です。 海外のお客様やスタッフさんも居て、少し海外気分が味わえました。 またお部屋は写真よりも広く感じました！ あとTVがうつりませんでした。あまり部屋に居なかったのでそこまで残念ではないですが。 ともかく大変お世話になりました‼︎ Thank you so much‼︎♪"

"Overall the accomodation, food and service was exceptional. The only think that was average was the onsen in the hotel. Otherwise no complains. Will stay here again if back in the area."

"Super friendly and accommodating owners! Place is in an awesome location. Will definitely stay again!"

"The location was unbeatable. Apartments were well stocked and very clean. Spacious and worked well for our large party. "

"I stayed here couple weeks ago, I like the environment and comfort and quiet place, the manager and staff are great and friendly, that’s the reason why I came back. The manager upgrade me to a room with Jaguzzi. Sadly is the air conditional is abit old , doesn’t cool up the room quick, but it still fine. The hotels room definitely needs a proper upgrade as there is many wear and tear and air conditional need an overhaul too. Wallpaper has to be clean as you can see some stains. "

"Our stay at this location could not have been better! It was a 5 Star experience in all categories! We stayed in the suite with the open air onsen and it was amazing. The staff offered the best costumer service all throughout the hotel. The food was incredible for all meals, another 5 Stars! The owner of the establishment came and spoke with us on 2 separate occasions to make sure we were enjoying our stay. This place is a total gem if you are staying in the Nagano area. We will definitely be...

"We loved everything about our stay in Sierra. The location is in the middle of stunning forest, very close to ski slopes, lovely food options are available through the day. Nothing can be better than enjoying private onsen after a day of skiing. Lovelies stuff. We will definitely be back! "

"Stayed early Jan 2015. Nice, modern self-contained apartments."