Hotel with a Concierge in Nagano Prefecture from AED 221

Stayed in the glamping tent with my family of four (including a 5 & 9 yr old). Such a wonderful spot - tent was comfy w/ a dedicated toilet/sink room in a separate adjacent little building. Had a wonderful fire pit which the staff lit for us in the evening at the time we requested (on our was back from dinner we texted them from their very helpful app). All amenities in the main building were super clean, very new, and meticulously curated in a minimalist style. It had (x3) private Onsen baths...

One of the best hotels I’ve ever stayed at. Room was excellent with an amazing Mountain View. Full amenities and top notch service. Staff goes above and beyond and are personable and friendly, even as English speaking tourists. The breakfast was delicious and a perfect mix of made to order hot dishes along with a large spread of buffet items. The best hotel in Hakuba if you want a luxurious and relaxing experience.

Rika and Andy work well together we had a very good stay

This place is amazing. Service is wonderful. Food is extraordinary and there are 2 excellent hot springs in hotel. One of best experiences of my 2 week trip.

オーナーのご夫婦の人柄がとても素敵です。こちらのコテージを45年経営しているそうですが、よくメンテナンスされており清潔で、料理もおいしいです。旦那さんの弟さんが、アメリカのメーン州で留学をされていたそうですが、内観も外観も、ステイしていた牧師さんのお家をインスピレーションに作られているそうです。私の夫はアメリカ人ですが、夫も父方の祖父の家に似ていると言っていました。家具や調度品がとても素敵です。 また、夜は無料で暖炉でマシュマロを焼かせてくださいます。またご夫婦に会いにこちらに泊まりたいです。

La Neige is a great hotel, the staff is perfect, I want to come back, the premises are beautiful, so elegant, and at a good price, there’s no onsen, but no problem, there are options a few minutes away, and the hotel have an excellent transportation service. I definitely want to come back. 5 stars

This ryokan is the best location in Matsumoto! Along with being beautiful and super clean, you literally walk out the front door and you’re on an idyllic street with restaurants and shops. It’s also walkable from the train station, and a short walk to the castle. If you’re looking for a traditional ryokan, this is it! The host also speaks great English and is very helpful if you need anything.

A 5 star experience in a wonderful wooded area of the city. Striking design and great ambience combined with top level amenities, excellent food and friendly staff make the stay at this hotel an experience that I will always remember. Get ready to be spoiled when staying at this hotel! Part of the amenities also includes plenty of parking and a free shuttle service to the train station.

Very enjoyable experience with polite staff in kimono. If one would like to immerse themselves in Japanese tradition with tatami floors, sleeping on futon, and taking a traditional bath (onsen)/dress in yukata provided by the hotel, then this is the hotel for you.

This was the last place we stayed during our honeymoon trip to Korea and Japan — we had the "Japanese Style with Open Air Bath B (Take)" room which was massive and featured an outdoor bathing area with piped in hot spring water. We had an amazing host who explained everything about the room, a spectacular dinner was included, and overall a really magical evening. Definitely worth the cost. Still thinking about our time there...

I wanted to use the laundry. Coin Laundry is 20 minutes walk from the hotel.

I stayed two nights here to see magome and tsumago. The hotel was the best hotel of my trip in Japan offering traditional japanese breakfast and dinner as well as a wonderful onsen. The staff was incredible and kind helping me even though I cannot speak Japanese. I cannot recommend this Hotel enough if you are planning on visiting this part of the Nakasendo Trail.

This property is incredible, everything you need for a perfect stay. Kitchen well equipped , everything in great condition. If coming to Hakuba this is the place for you