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Amazing ryoken

12th floor onsen view was truly breathtaking. The staff were very courteous and helpful. Breakfast was healthy and delicious. The room was clean and comfortable. We truly enjoyed our stay. Candeo Hotel was a great hotel chain with high quality amenities. Parking was free and very easy. Thank you for the great stay.

Good out of season place, large dog friendly, boxer!

The area, and the Lodge itself, are relaxing in a natural setting. Just like Upstate New York. Hike, ski or read a book on the balcony.

Stayed in the glamping tent with my family of four (including a 5 & 9 yr old). Such a wonderful spot - tent was comfy w/ a dedicated toilet/sink room in a separate adjacent little building. Had a wonderful fire pit which the staff lit for us in the evening at the time we requested (on our was back from dinner we texted them from their very helpful app). All amenities in the main building were super clean, very new, and meticulously curated in a minimalist style. It had (x3) private Onsen baths...

オーナーのご夫婦の人柄がとても素敵です。こちらのコテージを45年経営しているそうですが、よくメンテナンスされており清潔で、料理もおいしいです。旦那さんの弟さんが、アメリカのメーン州で留学をされていたそうですが、内観も外観も、ステイしていた牧師さんのお家をインスピレーションに作られているそうです。私の夫はアメリカ人ですが、夫も父方の祖父の家に似ていると言っていました。家具や調度品がとても素敵です。 また、夜は無料で暖炉でマシュマロを焼かせてくださいます。またご夫婦に会いにこちらに泊まりたいです。

Room was smaller than expected (about 10 tatami). Onsen was fine. Food was tasty, and changed the second day, which is nice. The ryokan building itself is quite pretty. It's easy enough to find, less than a 10 minute walk from the station. It is in the middle of a town, so it doesn't feel very rural, but I guess that's a tradeoff for the convenience of the location. And since it's in a town, it's quite easy to walk out to cafes, restaurants, convenience store, etc. Staff were all very friendly....

バーベキューがとても充実していました。いろいろな食材を楽しめました。子供もまた来たいと何度も言っていました。

Very nice family-run ryokan that's on its fourth generation. Public transit won't get you there easily- but you don't have to worry- you can call ahead and they will pick you up Matsumoto station (at 3:30 or 5:30 pm.) They will also drive you out in the morning so you can catch public transit for your sightseeing. Great food, will make you want to come back for dinner! Definitely get their house made soba at least once. Rooms were large, comfy and traditional; a nice break from the...

Peaceful retreat with access to great natural beauty.

Excellent meals and clean, comfortable room

Check-in was easy, the room was clean and comfortable - but small for this westerner but adaption needed. The Hotel is located near great restaurants and late night shopping available nearby. This is the second time we have stayed here because we like what we get and that includes no surprises