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"Wonderful place. Incredible service. Highly recommend. "

"This is out of town, but I’m a sucker for traditional onsen ryokan. This place has aged well, rooms are spacious, there is a private onsen on the top floor for 40min usage, and there are a couple of great restaurants 10mins walking distance around. Lawson out the front. Staff were excellent. Only stayed 1 night but would go back. Great if you have a car."

"The property is beautiful, but it’s nothing compared to the staff’s attention, warmth, and professionalism."

"I don’t believe this accommodation justify the cost if you will stay at this property without dinner and breakfast. I was able to reduce the expense for a night to c. $55 by using Expedia credits equal to $30, but if I didn’t have it, I would recommend to stay another one. Far from the center of Matsumoto Nothing was around the property Nothing would be provided to kids, such as amenities, welcoming tea and snacks, basically. The only nicer point was hot spring with good scene"

"A really old-fashioned Japanese onsen experience like nothing else. We ate in the Japanese restaurant one night and French the other evening. The food was fantastic. Rooms were comfortable but old fashioned. I would highly recommend the room with a private onsen - we saw tanuke (Japanese raccoon dogs) approach whilst we were bathing which was a really special experience. We hiked to the ridge (5 hours return) through a beautiful forest."

"Had an Onsen in the hotel which is very convenient. We were able to use it several times a day and it had a great view of the sun rising and setting while soaking. We didn’t have many other guests when we were there so really had it mainly to ourselves. "

"We stayed in this ryokan for a family trip. The city is unknown to non-Japanese people, but the people at the ryokan were so kind and helpful. Sometimes it was not easy to communicate as their English was not the best, but they tried their best to help. The meals were awesome, and the bath places were great as well. We were totally satisfied and I strongly recommend this place."

"部屋が古くて狭いので2部屋使わせてくれたが不便"

"This was the most beautiful Ryokan we’ve ever stayed in. Wonderful hosts, beautiful rooms, amazing food, lovely Onsen and absolutely stunning walks in the hills and mountains around. Thanks to our wonderful hosts!"